Reviewers consistently note the strength of Athelis's class offerings—including family and children’s classes—and positive interactions with staff such as David, Jenny, Katie, Nic, and Tye. Several reviews call out the spa amenities, variety of activities, and improvements in restaurant quality as significant positives. However, recurring feedback highlights facility issues like rotting stairs, poor hygiene, insufficient equipment, overcrowded spaces, and steep, increasing prices, often contrasting these with stated expectations of exclusivity and high standards.
Athelis Spa and Health Club is regarded as a facility with strong programming, helpful staff, and an appealing social environment for families in the region. Nonetheless, repeated complaints about upkeep, cleanliness, and member value due to price hikes temper its reputation among some users. Prospective members in the area are encouraged to weigh both the high engagement of staff and recurring operational challenges when considering Athelis.