Frequent themes across reviews include knowledgeable, friendly service, wide stock ranging from boots to full cadet kits, and value for money. Customers appreciate the staff going beyond basic expectations, assisting with sizing, offering better replacements for unavailable items, and providing discounts and bundle deals. Mention of support for charitable efforts and a detailed approach to meeting unique requirements adds to the shop’s reputation for personal service.
In summary, this army and navy surplus shop is regarded as dependable and well-stocked, with outstanding, patient staff recognized by name. Its reputation for thorough, flexible assistance and practical guidance draws both newcomers and repeat customers. Despite minor logistical friction, it remains a recommended destination in the local surplus market.