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Armstrong Gardens And Landscapes

Armstrong Gardens And Landscapes Reviews Summary

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Landscape Gardeners | Edinburgh

Unit 2, 23 Bankhead Terrace, Edinburgh EH11 4DY

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Armstrong Gardens And Landscapes?

As of Mar 13, 2024, 66 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Armstrong Gardens And Landscapes's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 23, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Armstrong Gardens And Landscapes's customers had a positive experience.

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Armstrong Gardens And Landscapes's customer reviews analysis

Analysis of recent reviews for Armstrong Gardens and Landscapes underscores a robustly positive company reputation, characterized by high-quality craftsmanship, professionalism, and attentive customer service. A key theme emerging from the feedback is the skill and reliability of their team, who are frequently described as hardworking, polite, and communicative. The company's ability to anticipate and resolve unforeseen issues, such as the discovery of rot during a decking project, has been praised, showcasing their problem-solving acumen and attention to detail. Customers emphasize their satisfaction with the final aesthetic and functional outcome of the landscaping projects. The consistency of Armstrong Gardens and Landscapes in delivering aesthetically pleasing and high-standard landscaping services seems to contribute significantly to customer delight and the company's esteemed reputation.

Positive Feedback

Positive customer feedback for Armstrong Gardens and Landscapes predominantly highlights their exceptional service quality and client-centric approach. Noteworthy aspects include their professionalism and transparency, as evidenced by clear communication and providing comprehensive project updates. The talent and ingenuity of the team are commended, with the incorporation of customized design elements such as 3D designs, immaculate installation of features, and adaptability to tweaks in project plans. Moreover, the punctuality and tidiness of the team, despite challenging weather conditions and logistical constraints, are often cited, reinforcing the company's commitment to maintaining high levels of customer satisfaction and service standards.

Concerns and Threads

The reviews provided do not distinctly outline significant negative experiences with Armstrong Gardens and Landscapes, suggesting either an absence of such incidents or a possibility that any minor criticisms might be overshadowed by the overwhelming positivity reflected in the clients' feedback. Nevertheless, there is an implicit acknowledgment of the physically demanding nature of the landscaping tasks and potential complexities arising from restricted site access. While these challenging circumstances did not translate directly into negative customer experiences, it's informative for future clients to be aware that such conditions can exist and may require special handling and project management skills.

Frequently asked questions about Armstrong Gardens And Landscapes

What kind of special features can Armstrong Gardens and Landscapes incorporate into their landscaping projects?

Based on client reviews, Armstrong Gardens and Landscapes are adept at incorporating a range of features such as custom Millboard composite decking, glass balustrades, waterproof barriers, creatively designed steps, and uplighters to enhance outdoor spaces. Additionally, they provide 3D designs to give a realistic preview of the proposed landscaping plans.

How does the team at Armstrong Gardens manage unforeseen issues during landscaping projects?

The team proactively addresses unforeseen issues, such as the discovery of structural problems like rotten wood, by devising effective solutions that not only resolve the issue but also enhance the overall design. They pay detailed attention to both the problem-solving and aesthetic components of their work.

Are there any assurances of the quality of work and adherence to project timelines?

Customer testimonials indicate that Armstrong Gardens and Landscapes commits to a high standard of work without sacrificing quality, maintaining excellent communication throughout the project, and providing regular updates. The reviews suggest that the company has a reputable track record of completing projects on time and to customers' expectations.

Recent customer reviews and testimonials for Armstrong Gardens And Landscapes

Armstrong Gardens And Landscapes
Alistair Lindsay
5-Star
6 months ago
Armstrong Gardens replaced our old wooden deck with a fabulous Millboard composite deck with a surrounding cedar screen. The team were polite, hard working and completely reliable. We knew there was a problem with rotten wood at the house/ decking threshold but when Armstrongs removed the old deck, the problem was worse than we had originally thought. The team came up with a solution to install a waterproof barrier with a zinc flashing which is not only is waterproof but also has been completed so neatly, it looks like a feature. We are just waiting for our custom made glass balustrade to arrive and be fitted to complete the job. Really delighted and would highly recommend this company. Services: Landscaping, Garden design
Armstrong Gardens And Landscapes
Jonny Wardman
5-Star
a year ago
Armstrong gardens did a first class job in transforming our garden in our new build property. We paid extra for Fraser to come up with the 3D designs which we loved. Throughout the 4 week project we were kept well informed of the progress and had frequent catch ups with Owen the project manager. Ross and his team were excellent workers and done a fantastic job carrying out the work to a very high standard. They were also more than happy to make tweaks to the design as we went along. The whole job from start to finish was faultless, would highly recommend!!! Services: Landscaping, Landscape installations, Project management, Garden design, Landscape design
Armstrong Gardens And Landscapes
Dunc G
5-Star
a year ago
Fraser and the team's professionalism, attention to detail, creativity and timeliness made the project of transforming our back garden most enjoyable from start to finish. Everyone involved in the project including management, labouring, hard landscaping, electrical works and planting went out of their way to ensure it was completed on time but without sacrificing quality at any stage, and in fact, accommodated some additional features that had not been discussed prior to the work starting, such as the fantastically finished steps pictured. Would definitely recommend Armstrong's if a quality finish to every aspect of your garden is important to you. Services: Landscape installations, Landscaping design
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Overall Rating

TrustScore®
A+
A
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C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
66
reviews
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About Armstrong Gardens And Landscapes

Landscape Gardeners

We are a professional, trustworthy and highly skilled Landscape Gardening firm operating in Edinburgh and the Lothians. Whether you are looking to lay some new slabbing in the garden or need to fell and remove that Apple tree that blocks out the summer sun, we can help!All quote and advice are free, so give us a call today and let Armstrong Gardens and Landscapes make your dream garden a reality!

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