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Anthem Tax Services Reviews

Rated 4.4 based on 607 Reviews

21600 Oxnard St #1200, Woodland Hills, CA 91367, United States

Tax Service Woodland Hills

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

Customer sentiment toward Anthem Tax Services is predominantly positive, with reviewers frequently acknowledging the professionalism and empathy of named staff members such as Alex Z., Adam G., Colleen, Charlene, Eric Hannah, Byron C., and Raquel. Common behaviors include detailed and clear explanations of tax processes, regular updates, and responsiveness to questions, which contribute to clients’ feelings of reassurance and trust. Criticism is rare but points to concerns about qualification thresholds and unprofessional handling of initial calls in isolated cases.

Key recurring themes are reliability, straightforward communication, and the genuine care shown by Anthem Tax Services staff. Multiple reviewers highlight that the company offered helpful advice—even when the client did not proceed or pay for further services. Many note relief after having complicated tax issues resolved, often referencing a smooth process and a non-pressurizing approach, in contrast to competing firms. Issue resolution and approachability are highlighted as strengths.

Overall, Anthem Tax Services is regarded as a reliable and supportive option for tax resolution, backed by knowledgeable staff who maintain consistent, compassionate communication. Their reputation is built on transparency and integrity, especially notable for clients seeking peace of mind with their tax matters. The company operates principally in the United States and receives repeat recommendations for tax services nationwide.
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What Customers Are Saying About Anthem Tax Services?

Alex’s customer service is top tier

offered a simplified solution

extremely helpful and straightforward

professional, patient, and incredibly dedicated

explained everything to me

excellent experience

helping me every step of the way

kind and informative

THEY REALLY CARE

Trustguide extracts key phrases from reviews about Anthem Tax Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Anthem Tax Services's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Anthem Tax Services Ratings

5

As of Based on 607 revies as of Jul 09, 2025

Anthem Tax Services Score

90%

As of Based on 607 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 607 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Anthem Tax Services's publicly available reviews View source

Brooke Mauck rated Anthem Tax Services 5 stars
3 weeks ago
Brooke Allen- We recently started working with Anthem Tax Services. Alex Z has been absolutely wonderful between his great communication, compassion, understanding, and overall care of our situation. Alex’s customer service is top tier and feel we can rely on him with any questions or concerns throughout the process. We are confident in Anthem as a whole thanks to Alex. Of course getting into these situations can be scary, but even as a pregnant mother of 3, Alex’s reassurance has helped me on a personal level. Thank you so much Anthem and Alex!
Terry rated Anthem Tax Services 5 stars
a week ago
Adam G. And Anthem Tax Services made my process of tackling my tax issues a lot more manageable. He offered a simplified solution, including helping me understand the 3 steps needed to get everything fixed. I highly recommend Adam to anyone seeking help navigating their tax situation with expertise and making things feel manageable.
kevin olayos rated Anthem Tax Services 5 stars
a week ago
I had an amazing experience with Anthem Tax Services as Colleen and Charlene were both extremely helpful and straightforward with me as they reviewed my tax situation. They never pressured me into using their services and provided a very informative and free consultation! While speaking with other companies similar to Anthem, it always felt like I was being sold a product or pressured into giving them money. Anthem put me in direct contact with the IRS the same day we had our consultation. I would highly recommend Anthem as they are very reliable, straightforward, and trustworthy!

Frequently Asked Questions About Anthem Tax Services

How does Anthem Tax Services communicate during the tax resolution process?

Clients report that Anthem Tax Services representatives provide regular updates on case progress, answer questions clearly, and take the time to explain each step of the process to ensure clients understand what to expect.

Do I need to pay to receive tax advice or an initial consultation from Anthem?

Several reviewers mention that Anthem Tax Services offers informative and free consultations, often providing advice and guidance even if the customer does not ultimately sign up for paid services.

What happens if there is a payment issue or mistake during the process?

According to one customer, if a payment issue occurs, Anthem Tax Services works to clarify and resolve any misunderstandings, ensuring the process moves forward once both parties are on the same page.

About Anthem Tax Services

Tax Service
Anthem Tax Services specializes in providing tax resolution services for individuals and businesses facing IRS or state tax challenges. The company operates within the tax services industry and delivers its services primarily through consultations and ongoing casework, engaging clients both remotely and through direct communication.

Anthem Tax Services manages cases by assigning representatives who guide clients through the necessary paperwork, explain tax processes, and coordinate directly with tax authorities when required. The company’s operations involve informative consultations, in-depth evaluation of client situations, and structured problem resolution workflows. Team members are available to answer questions and provide updates throughout the process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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