An analysis of recent customer feedback indicates that AM2PM Recruitment - Birmingham is facing substantial criticism regarding their responsiveness and professionalism. Several customers have reported a severe lack of communication, with the agency failing to answer phone calls and respond to messages. Instances of unprofessional conduct have been highlighted, such as allegations of an employee being fired for requesting time off due to physical health issues, racial harassment at a job site, and overall rudeness on the part of the staff. Concerns over wage discrepancies and failure to remunerate accrued holidays due to administrative errors have also surfaced, further affecting the agency's reputation. Despite these numerous negative experiences, there is a singular report of a positive interaction, where employees Mike and Fabienne were commended for providing exceptional service and assistance in finding work for a client. The predominance of negative feedback, however, suggests that these positive experiences may be outliers rather than reflective of the agency's standard operations.
Read more
