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Akbar'S Restaurant
Akbar'S Restaurant

Akbar'S Restaurant Reviews Summary

Indian Restaurants | Leeds

What do customers say about Akbar'S Restaurant?

As of Apr 04, 2024, 2203 customers have reviewed this business and rated it 4.2 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 4, 2024
Last updated
April 4, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
2203
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Akbar'S Restaurant's customer reviews analysis

Evaluating the reviews for Akbar's Restaurant in central Leeds indicates a broadly positive customer experience with several factors contributing to its reputation. The eatery is praised for its range of flavorsome dishes, particularly the Marsala Fish, Family Naans, and King Prawns. Patrons frequently mention the swift and welcoming service, despite the restaurant often being busy. The large crowd is indicative of the restaurant's popularity, which appears to be consistent over multiple visits. Nevertheless, there is a recurring theme related to service delays attributed to the high volume of diners. An occasional lapse in maintaining optimal service speed has been observed, potentially diminishing the overall dining pleasure. Moreover, a few patrons have critiqued the restaurant's physical appearance, suggesting a need for refurbishment and expressing discontent with the presumed authenticity of the cuisine offered. These insights collectively present a dualistic view of the restaurant's current standing, where despite high culinary quality and service, certain operational aspects could be improved to augment customer satisfaction.

Positive Feedback

Positive aspects of customer feedback for Akbar's Restaurant include an appreciation for the quality and variety of dishes served, especially signature items like their Family Naan, special Balti dishes, and Marsala Fish. Customers consistently express satisfaction with the generous portion sizes and the spice level of the food, catering to those who enjoy robust flavors. Staff are commended for their friendliness, efficiency, and helpfulness, particularly under the pressure of a busy environment. Positive experiences are often reinforced by repeated visits, suggesting a sense of loyalty towards the restaurant. The establishment's selection of wine and the promptness of service, despite a bustling dining room, also contribute to the positive experiences shared by diners. Overall, Akbar's seems to offer an enjoyable culinary journey that resonates well with its customers.

Concerns and Threads

Despite many positive reviews, Akbar's Restaurant faces challenges regarding certain aspects of customer experience. One notable concern is the episode of slower service during peak times, attributed to the restaurant's popularity and possibly an overwhelmed kitchen staff. This recurring issue has been a point of contention for customers expecting an efficient dining experience. Furthermore, there are critiques regarding the restaurant's ambiance, with some suggesting the need for refurbishment to address the 'worn and tired' appearance. Additionally, not all patrons agreed on the authenticity of the cuisine, with one particularly negative review criticizing the restaurant for not meeting their expectations of traditional Indian food and lamenting the refusal to accommodate specific Asian style food requests. This facet of dissatisfaction, coupled with a reported incident of perceived rudeness from the wait staff, points to areas where the restaurant could direct improvement efforts.

Frequently asked questions about Akbar'S Restaurant

What are the must-try dishes at Akbar's Restaurant?

Based on customer reviews, must-try dishes at Akbar's include the Marsala Fish, Family Naan, King Prawns, Chicken & Prawn Special Balti, Karahi King Prawn Tikka, and Liver Tikka.

Is Akbar's Restaurant suitable for patrons looking for authentic Indian cuisine?

While many customers praise the food at Akbar's, there are mixed opinions about its authenticity. Some reviews suggest the cuisine leans more towards Pakistani flavors. Prospective diners interested in traditional Indian cuisine should consider this when making a dining decision.

Can I expect quick service at Akbar's Restaurant?

Service speed at Akbar's varies; it is usually quick and efficient, but during peak times, there might be delays due to the high volume of patrons. Staff effort in maintaining prompt service is recognized, although on busy nights, customers may experience a wait.

Recent customer reviews and testimonials for Akbar'S Restaurant

Akbar'S Restaurant
Paul Haylett
5-Star
2 months ago
Really enjoyed our latest visit yesterday evening. I think this is our favourite Indian restaurant in central Leeds. Our waiter Shoaib was really friendly, helped us with the menu and made sure our dishes were delivered quickly even though the restaurant was busy (as usual). I particularly enjoyed my starter of Marsala Fish. The wine selection is good too.
Akbar'S Restaurant
Verlisha Engelbrecht
5-Star
a week ago
This modern South Indian restaurant was a fabulous experience and one that we have visited again since the first time. The staff was very friendly and welcoming. For starters we shared the popadoms, chicken wings and onion bhaji. We had the beautiful Karahi King Prawn Tikka, Lamb Rogan Josh, Chicken Madras and Liver Tikka for mains. A complete show stopper was the family size nan and an absolute must with this delicious meal.
Akbar'S Restaurant
Ricardo Silva
5-Star
3 months ago
Food is delicious at Akbar's, with the Chicken & Prawn Special Balti being one of favourites. The Family Naan is also a must have. Service is friendly and usually quick, even though the restaurant is busy most of the times. Fair prices for great food. Will certainly return the next time I'm in Leeds and craving for a curry.
Read all reviews

About Akbar'S Restaurant

Indian Restaurants
Stylishly lit dining room with mezzanine for a wide South Indian a la carte or set menu.
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