The overall reputation of Sultan's Palace is encapsulated by a number of recurring themes that reflect a positive customer experience and a strong company image. The poised and professional demeanor of the staff is frequently mentioned, alongside the overall quality and flavor of the food, which is characterized as authentic and delicious. The traditional and majestic ambiance of the restaurant contributes to its reputation as a well-established and successful entity. Despite high footfall and occasional waits, customers seem willing to return due to the exceptional service and culinary experience. It is noteworthy that the efficient service and the ambiance reminiscent of a palace enhance the overall customer satisfaction, marking Sultan's Palace as a commendable dining choice for Indian cuisine.
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