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Aerotek Reviews

Rated 4.2 based on 167 Reviews

757 3rd Ave Suite 801, New York, NY 10017, United States

Recruitment Agencies | New York, NY

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

Aerotek, also known as Actalent, exhibits a dichotomous reputation based on varying client experiences. Analyzing customer feedback reveals a recurring theme of dissatisfaction among several users, with complaints centered primarily on poor communication, unprofessional conduct, and compensation issues. Clients cite experiences of rudeness, inattention to worker comfort, abrupt changes to work schedules, and misleading actions related to unemployment benefits—factors that significantly tarnish the company’s image. The reviews also highlight instances of administrative negligence and claims of being misled or left without contact. However, this negative sentiment is not universal, as some reviews praise individual Aerotek personnel for professional, efficient, and diligent job placement services that have led to positive employment outcomes.

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What Customers Are Saying About Aerotek?

Trustguide uses AI to extract key phrases from reviews about Aerotek and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Aerotek's customers had a positive experience.

Positive
Neutral
Negative

Aerotek Ratings

1

As of Based on 167 revies as of Jan 09, 2024

Aerotek Score

As of Based on 167 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 167 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Aerotek's publicly available reviews View source

Jael Santos rated Aerotek 1 stars
3 months ago
The person who handled my case was very rude, they never checked up on me unless it was about payroll. She said her job was to make sure I felt comfortable at work, she did no such thing. She only cared about getting paid. If I could give them a 0, I would.
Kane Phillips rated Aerotek 1 stars
3 weeks ago
Probably the most terrible experience Ive ever had working for a staffing agency. After telling me that I work 6 days a week, they wait three days and cut my days in half. They called when I was about to get on the train, so I told the lady on the phone that I'll call her back. Not even two minutes later she texts me "Ontrac, your off days are as texted above as per our conversation. You have 3 working days. If there's any questions, please speak to a Supervisor Nona, Rob or Jun." Which these are none of my supervisor's names. Idk where she got these names from. Please read the reviews and listen to them because I thought it wouldn't happen to me, but it did. DONT TRUST THIS COMPANY!!!!
Rox Hu rated Aerotek 1 stars
3 weeks ago
Aerotek (also known as Actalent) terminated me 0n 9/30/2022. When I filed for my Unemployment Insurance the company claimed that I quit, and I was denied my Unemployment Insurance Benefits. New York State Department of Labor has allowed them to do this because on the form that Aerotek filled out where it asks for proof of my quitting the literally wrote in None. The worst corrupt company to work for in New York City. They will laugh on the phone with you, but will lie about you when it comes down to them paying out what is due to its former employees.

Frequently Asked Questions About Aerotek

How reliable is Aerotek's communication throughout the employment process?

Aerotek's communication reliability appears to be inconsistent. While some clients report excellent communication and regular updates, others experience significant issues with poor communication, abrupt schedule changes, and lack of support, suggesting it can highly depend on the specific staff member managing your case.

What is the likelihood of facing payroll or unemployment benefit issues while working with Aerotek?

Based on customer reports, there is a risk of encountering payroll discrepancies and misleading conduct regarding unemployment benefits. Some clients have had issues with being paid in full and proper handling of unemployment benefit claims, leading to financial distress.

Is Aerotek effective in helping clients find long-term, stable employment?

Client experiences vary greatly; some customers have praised Aerotek for their ability to find long-term and stable employment opportunities, while others have had less favorable experiences with promises of permanent positions that were not fulfilled. Success seems to largely depend on the diligence and sincerity of the individual Aerotek representative.

About Aerotek

Recruitment Agencies

Aerotek in New York, is part of a unified recruiting network of over 250 offices across North America. We specialize in building relationships and connecting great people to great employers. Our people-focused approach connects quality talent with meaningful work and continuous opportunities. With deep expertise in the manufacturing, logistics and construction industries, we partner with 13,000 clients and more than 200,000 light industrial and skilled trades contract employees every year.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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