The overall sentiment toward 5th & Wellness as a medical spa is strongly positive, with reviewers consistently noting welcoming staff and a clean, comfortable environment. Clients praise specific staff members like Dr. Sarah, Jordan, Trevor, and Courtney for their knowledge, professionalism, and attentive care. While most feedback highlights exceptional service and results, one review raises concerns about unclear front desk communication and high consult fees, suggesting room for improvement in administrative processes.
Frequent themes in the reviews include personalized treatment experiences, impressive service quality, and the spa's ability to deliver visible results from procedures such as CoolPeel, IV drips, and hydrating facials. Many reviewers commend the facility's cleanliness and the friendly, professional demeanor of team members. Customer loyalty is evidenced by repeat visits and referrals. A single negative experience involving front desk interactions stands out among otherwise consistently positive reports.
Overall, 5th & Wellness enjoys a strong reputation in the south Florida medical spa market for its knowledgeable staff, range of treatments, and immaculate facility. Repeat business and referrals reinforce its position as a credible provider of wellness, skincare, and rejuvenation services in the region. The spa’s commitment to customer satisfaction is a notable strength based on reviewer experiences.
Frequent themes in the reviews include personalized treatment experiences, impressive service quality, and the spa's ability to deliver visible results from procedures such as CoolPeel, IV drips, and hydrating facials. Many reviewers commend the facility's cleanliness and the friendly, professional demeanor of team members. Customer loyalty is evidenced by repeat visits and referrals. A single negative experience involving front desk interactions stands out among otherwise consistently positive reports.
Overall, 5th & Wellness enjoys a strong reputation in the south Florida medical spa market for its knowledgeable staff, range of treatments, and immaculate facility. Repeat business and referrals reinforce its position as a credible provider of wellness, skincare, and rejuvenation services in the region. The spa’s commitment to customer satisfaction is a notable strength based on reviewer experiences.
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