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1-800-Got-Junk? Houston West

1-800-Got-Junk? Houston West Reviews Summary

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Rubbish Removal | Houston, TX

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about 1-800-Got-Junk? Houston West?

As of Mar 13, 2024, 8240 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of 1-800-Got-Junk? Houston West's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 3, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of 1-800-Got-Junk? Houston West's customers had a positive experience.

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1-800-Got-Junk? Houston West

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1-800-Got-Junk? Houston West's customer reviews analysis

The overall company reputation of 1-800-GOT-JUNK? Houston West, as evidenced by the provided customer reviews, is strongly positive. Customers consistently laud the service for its efficiency, professionalism, and friendly staff. A recurring theme is the quick and reliable service, with many customers noting same-day appointment and service completion, which added greatly to the convenience factor. Team members such as Timothy, Brandon, Heather, and Mauricio are mentioned multiple times, highlighting their work ethic and friendly demeanor, key indicators of the company's commitment to high-quality customer interactions and service standards. The mention of employees by name in multiple reviews underscores a personalized experience that resonates with customers, further reinforcing the company's positive image.

Positive Feedback

Key positive aspects identified from customer feedback revolve around exceptional service quality, timely and efficient work, and outstanding staff comportment. Employees are frequently lauded for their professionalism, hardworking nature, and compassionate handling of sensitive situations, as illustrated by customers' experiences with the removal of items after a loss. The workforce's ability to respond swiftly, often within the same day, is highly praised, and their thorough communication ensures customers are well-informed about arrival times and service procedures. Furthermore, there is an emphasis on the friendly and comforting presence of the workers, which couples with the streamlined online appointment system to enhance the overall customer service experience.

Concerns and Threads

While the reviews provided overwhelmingly signify positive experiences, there is a lack of direct negative feedback in the given data set. To offer a comprehensive analysis, one would need to include a more varied sample of reviews, potentially including less favorable experiences for balanced insight. Therefore, based on the current information, it is not possible to extract key negative aspects without assuming or fabricating data not present within the given reviews.

Frequently asked questions about 1-800-Got-Junk? Houston West

Can 1-800-GOT-JUNK? Houston West provide same-day service?

Yes, several reviews indicate that customers were able to secure same-day appointments, with teams arriving promptly within the given time windows to complete junk removal.

Is the staff at 1-800-GOT-JUNK? Houston West professional and courteous?

Customer feedback consistently mentions that the staff is professional, hardworking, and friendly, often going above and beyond to provide excellent service.

How is the booking process for 1-800-GOT-JUNK? Houston West reviewed by customers?

Customers find the booking process straightforward and efficient, with an easy-to-use online system and clear communication regarding service details and arrival times.

Recent customer reviews and testimonials for 1-800-Got-Junk? Houston West

1-800-Got-Junk? Houston West
Titus Adams
5-Star
2 weeks ago
Timothy and Brandon did an incredible job removing this large pile of dirt from my backyard from one of my recent projects. I honestly can’t believe how quick they were with completing the work. Excellent service from start to finish I couldn’t be more happy!
1-800-Got-Junk? Houston West
Vikki Yost
5-Star
2 weeks ago
Heather and Brandon were THE BEST!!!! Wow, we had a ton of stuff. They arrived on time, were friendly and did such a great job. We will be requesting them next time. Thanks both of you!!!
1-800-Got-Junk? Houston West
Lafawn Harris
5-Star
2 weeks ago
Terry & Mauricio excellent workers great friendly people so in tune to my needs. Will call Got Junk again if needed. This is real customer service. Thanks Terry & Mauricio Cassandra Boyd Harris
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
8240
reviews
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About 1-800-Got-Junk? Houston West

Rubbish Removal

As Houston West's premier, local junk removal company, 1-800-GOT-JUNK? take the frustration out of home clean outs! Our new No Contact Junk Removal service allows us to remove items without direct contact. We offer same-day service & our friendly, uniformed truck team will call you fifteen to thirty before your scheduled two hour arrival window. Junk disposal has never been easier with our help. Just point to the junk you want removed & we'll provide you with an upfront, all-inclusive price -- it's that simple. We'll remove items from wherever they are located (even from the backyard, attic or basement), load them into our truck, and sweep up the area before we leave; Dragging junk to the curb is a thing of the past!

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