1-800-Got-Junk? Reviews Summary

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Rubbish Removal | New York, NY

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about 1-800-Got-Junk??

As of May 16, 2024, 1751 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of 1-800-Got-Junk?'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Very friendly and polite

super professional, polite and go the extra mile

fantastic

Super professional

went beyond our expectations

quick, efficient, and courteous

Thrilled

polite and very professional

worked swiftly and quietly

very professional and courteous

About this report

This report was produced by Trustguide on May 16, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 8, 2024
Last updated
May 16, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of 1-800-Got-Junk?'s customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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1-800-Got-Junk?

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1-800-Got-Junk?'s customer reviews analysis

The evaluations of 1-800-GOT-JUNK? Brooklyn/Queens based on recent reviews suggest an overwhelmingly positive reputation, with multiple accounts of professionalism, politeness, and efficiency noted by customers. Customers report a high level of satisfaction with the service provided by the crews, specifically mentioning attributes such as being friendly, respectful, and careful with furniture and belongings. Timeliness is also a point of appreciation, with crews arriving on time and executing their tasks quickly. The reviews consistently commend the team members by name, underscoring the personal touch and memorable service provided. The company’s ability to handle large jobs, such as requiring multiple trucks, and providing additional assistance like cleaning up after job completion or helping rearrange items, has also contributed positively to customer experiences. On the pricing front, customers have expressed satisfaction with the transparency and explanation of costs, which is a critical factor in the overall approval of the service.

Positive Feedback

The positive aspects of 1-800-GOT-JUNK? Brooklyn/Queens are prominently highlighted in customer feedback, which demonstrates strong points in several operational areas. The crews are consistently praised for their professionalism and the level of care they display in performing their duties. Attention to customer service is particularly evident; employees such as Jose, Gary, Christian, James, Marco, Matthew, Rene, Philip, Andrew, Erick, Nick, Kevin, and Tyree receive personal accolades for their polite, personable, and exceptional conduct. Efficiency in service delivery, including completing jobs quickly and providing same-day or next-morning service, stands out alongside their punctuality. Furthermore, the cleanup effort after job completion emphasizes the company's commitment to a holistic service experience. Pricing clarity and the effort of the crew to ensure customer understanding of this aspect is also a prominently mentioned positive attribute.

Concerns and Threads

Frequently asked questions about 1-800-Got-Junk?

Can I expect 1-800-GOT-JUNK? to remove large quantities of items, such as enough to fill multiple trucks?

Yes, customer reviews indicate that 1-800-GOT-JUNK? Brooklyn/Queens can handle large removal tasks, with reports of efficient service for jobs requiring up to 2 1/2 trucks.

Are the crews at 1-800-GOT-JUNK? Brooklyn/Queens professional and careful with handling items?

Absolutely, reviews frequently highlight the professional, polite, and careful approach of the crews. They are also noted for their friendliness and respect towards both the customer and the items being removed.

Is the pricing for junk removal services by 1-800-GOT-JUNK? transparent and fair?

Customers have expressed satisfaction with the transparency and fairness of pricing. The crews are known for offering explanations and verifications of the price before the service begins.

Recent customer reviews and testimonials for 1-800-Got-Junk?

1-800-Got-Junk?
Tomi Tsunoda
5-Star
a week ago
Jose S. and Gary were excellent! Very friendly and polite, moved things out quickly and with respect. Would happily hire these guys again!
1-800-Got-Junk?
Jessica Silbering-Meyer
5-Star
a week ago
Nick, Christian, Kevin and Tyree are AMAZING! They are super professional, polite and go the extra mile. They were on time and made the process for me as smooth and easy as possible. HIGHLY RECOMMEND THESE GUYS!
1-800-Got-Junk?
Amy Carroll
5-Star
a month ago
Christian & James were fantastic!! They were professional, friendly and carefully removed our furniture. In addition, they cleaned up after the job was finished. The crew of 1-800-GOT -JUNK were amazing. I would recommend this service without hesitation! Thank you from Andrea & Amy.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1751
reviews
Excellent
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Average
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Poor
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About 1-800-Got-Junk?

Rubbish Removal
As Brooklyn-Queens' premier, local junk removal company, 1-800-GOT-JUNK? take the frustration out of home clean outs! Book your no-obligation appointment online or call 1-800-468-5865. Our new No Contact Junk Removal service focuses on keeping you and our teams happy & healthy. Junk hauling is easy with the help of our clean and friendly crew. Just point to the junk you want removed & we'll provide you with an upfront, all-inclusive price -- it's that simple. We'll remove items from wherever they are located (even from the backyard, attic or basement), load them into our truck, and sweep up the area before we leave; Dragging junk to the curb is a thing of the past!
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