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Zahid Hassan Reviews

Rated 3.3 based on 158 Reviews

57 Greenbank Rd, Liverpool L18 1HQ

Plastic Surgeon | Liverpool

Published on
February 13, 2024
Last updated
March 13, 2024

Reviews Summary

Evaluating the reputation of Spire Liverpool Hospital through recent reviews reveals a multifaceted customer experience. The majority of feedback indicates competently delivered medical services and a supportive environment; however, there are areas suggested to demand immediate attention. Positive accounts often praise individual consultants such as Mr. Fountain, Mr. Davidson and the rheumatology department for proficient, courteous attention, and the support staff, including Carol, Betty, Claire, and Beth, receive commendation for exceptional interpersonal skills. Patient care appears thorough with regular staff introductions and responsive postoperative care, as well as commendable catering and physiotherapy services. On the contrary, experiences with the orthopaedic department reveal some dissatisfaction wherein patients have felt dismissed, encountering what they perceive as apathy towards their pain and conditions, contributing to a sentiment of mistrust. These inconsistencies within the specialist departments suggest that while some practitioners are lauded for their dedication, others may be undermining the hospital's overall image with their dismissiveness and perceived misinformation.

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What Customers Are Saying About Zahid Hassan?

Trustguide uses AI to extract key phrases from reviews about Zahid Hassan and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Zahid Hassan's customers had a positive experience.

Positive
Neutral
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Zahid Hassan Ratings

5

As of Based on 158 revies as of Feb 13, 2024

Zahid Hassan Score

As of Based on 158 revies as of Feb 13, 2024

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Customer Reviews

As of Mar 13, 2024, 158 customers have reviewed this business and rated it 3.3 Star out of 5. Trustguide conducted an in-depth analysis of Zahid Hassan's publicly available reviews View source

Sue Smith rated Zahid Hassan 5 stars
5 months ago
I've recently had a total hip replacement operation here and stayed in for two nights. From my initial consultation in May with Mr Fountain, to my aftercare now, I can honestly say I have been looked after so well. The reception staff are pleasant. Pre-op nurse (Carol) was thorough explaining the details and making sure I understood everything, answering any questions I had. Nursing staff introduced themselves on each shift. I had a few upsetting moments after the operation and I was treated with compassion from the care staff and sorted out very quickly. The catering staff were happy to advise on choice of meals and I enjoyed all of them. The theatre staff and anaesthetist were really friendly and reassuring. Physio exercises were explained and they worked with me at my pace, giving encouragement at both sessions. Even the porter who wheeled me out when I was leaving, advised the best way of getting into the car as I was really apprehensive about this bit. Any questions I've had along my journey have been answered and no question was deemed to be 'a daft one' I will always be extremely grateful to Mr Fountain for many reasons ....1) firstly listening to me (when others didn't !!)...2) giving me my confidence back...3) helping me regain my independence...4) making me smile and be happy again. Thank you all so very much.
Katie Rimmer rated Zahid Hassan 5 stars
2 months ago
Very mixed experiences with this hospital. Firstly I've only had dealings with bone and joint centre and radiology department. The receptionist (Betty) is amazing and greets everyone with a friendly warmth. Had great experience with rheumatology dept after years of trouble getting listened to Dr McLaren was very understanding and got to the root of my issues quickly. Sent for various scans and x-rays and all staff at radiology department were amazing. Hip issue required referral to orthopaedics and this is where my problems occured. After such great treatment from other departments I was shocked and disappointed by how I have been treated (or not treated) by orthopaedic Drs at the spire. Despite having a clear labrum tear both drs were very dismissive and didn't seem to listen to my answers. Repeatedly asking me where my pain was then dismissing said pain . Both stated incorrectly that labrum repair surgery or arthroscopic surgery was not very successful (data suggests it is) and that it's not advised as "tears are common and often do not cause pain" I was then told I'd "simply have to learn to live with it". I left both appointments feeling totally dismissed and gaslit and feel I was given totally incorrect information. If your drs are not specialists or comfortable doing a particular procedure they should say so and refer ppl to someone who is! They should not provide inaccurate information by telling a patient the surgery is not successful in most patients (which is just not true).
Gav rated Zahid Hassan 5 stars
2 months ago
My experience at the Spire Liverpool Hospital has been very positive in every phase from my first examination to the final surgery. The ambient is very well organized with staff friendly, respectful and utterly professional, visibly happy to do their work. I would like to thank the consultant/surgeon Mrs Banks, and all the staff that has looked after me during my short permanence from the very kind cathering personnel to all the nurses expecially Rachel, Alix, Emily, Julia.

Frequently Asked Questions About Zahid Hassan

What specialties at Spire Liverpool Hospital are most praised by patients?

Areas such as rheumatology and the Bone & Joint Centre feature prominently in positive reviews, with specific acclaim for individual consultants and the personable nature of the support staff.

Are there any concerns regarding patient treatment at Spire Liverpool Hospital?

Yes, some patients have reported feeling dismissed by certain orthopaedic and ENT specialists, with complaints about unsatisfactory communication and questionable medical advice.

Does Spire Liverpool Hospital accommodate the needs of anxious or vulnerable patients?

Patient feedback often highlights the caring and supportive nature of staff at Spire Liverpool Hospital, who are noted to assist anxious or vulnerable patients through soothing interactions and exemplary aftercare.

About Zahid Hassan

Plastic Surgeon

Spire Healthcare is a leading independent hospital group in the United Kingdom. We deliver high standards of care, with integrity and compassion and from high- quality facilities to our insured, Self-pay and NHS patients. From our 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland, we provide diagnostics, in-patient, daycase and out- patient care.Working in partnership with over 3,800 experienced consultants, our hospitals deliver tailored and personalised care.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.