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Wm. Dodgson & Son Funeral Services Reviews

Rated 4.9 based on 91 Reviews

18 Middleton Park Circus, Middleton, Leeds LS10 4LX

Funeral Directors | Leeds

Published on
February 19, 2024
Last updated
March 13, 2024

Reviews Summary

The collected reviews for Wm. Dodgson & Son Funeral Services paint a consistently positive picture of the company's reputation and customer experience. Customers repeatedly highlight the professionalism, compassion, and personalized service provided by the funeral home, with particular emphasis on the support and guidance of a staff member named Nancy. The atmosphere of the funeral home is described as calming and comforting, which significantly contributes to the overall impression of warmth and caring. The ability to alleviate the stress of funeral arrangements and the consistent communication provided throughout the process are recurring themes. These aspects suggest that Wm. Dodgson & Son Funeral Services is seen as a reliable and conscientious provider that greatly eases the burden on families during a challenging time. Moreover, the comparison with experiences at other funeral services underscores the distinction in the level of care provided by Dodgson & Son, indicating that such exceptional service is not universally available in the funeral home industry.

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What Customers Are Saying About Wm. Dodgson & Son Funeral Services?

Trustguide uses AI to extract key phrases from reviews about Wm. Dodgson & Son Funeral Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wm. Dodgson & Son Funeral Services's customers had a positive experience.

Positive
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Wm. Dodgson & Son Funeral Services Ratings

5

As of Based on 91 revies as of Feb 19, 2024

Wm. Dodgson & Son Funeral Services Score

As of Based on 91 revies as of Feb 19, 2024

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Customer Reviews

As of Mar 13, 2024, 91 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Wm. Dodgson & Son Funeral Services's publicly available reviews View source

Jo Harrison rated Wm. Dodgson & Son Funeral Services 5 stars
7 months ago
Nancy was amazing. She really takes care of all the arrangements, explains everything clearly and is very compassionate. Lee and the rest of the team were very professional and friendly ensuring the funeral went smoothly on the day. I can’t thank them enough.
YEC rated Wm. Dodgson & Son Funeral Services 5 stars
9 months ago
NANCY HAS BEEN MARVELOUS!! We lost our mum in April 2023. We chose Wm. Dodgeson as they were recommended by a relative. From the moment we walked in through those doors. Nancy was welcoming and generous. We as a family and with Nancy's help planned a funeral. I cannot put into words how amazing it was to have somebody there, who was gentle enough to look after your feelings, but organised enough to get you through the process. And all of this was done, in what felt like a really effortless conversation. We all left that day a lot happier than we arrived. I attribute that to Nancy. She has also kept us up to date EVERY STEP OF THE WAY. We really have felt very informed. I could go on and explain in detail all of the ways in which Nancy and all the other people we have dealt with here have been really ,really lovely. But I do want to take the opportunity to say. Until a month ago. I would have thought all funeral directors were essentially the same. My friend also lost her mum the day after we did. They went with a different funeral director. It is astonishing to me the difference between the way we and mum have been cared for in comparison to her and her mum. THEY ARE NOT THE SAME!! I am not sure I would have fully appreciated how we have been treated, if it weren't for my friend who has has a really awful experience. Mum passing was sudden and there were loads of things to organise. I have been able to concentrate on all the other things and not worry about the funeral at all. I really, really appreciate how easy you made the process. Thank you.
Philomena Boden rated Wm. Dodgson & Son Funeral Services 5 stars
9 months ago
I called into your office at Middleton to arrange my mum's funeral. The feeling you get when you walk through the door is calming. It is not like any other funeral directors offices. You are greeted by Nancy who is a lovely lady, she puts you at ease straight away. When you look around the office you don't have gloomy pictures, you don't feel frightened of death. The decorations make you smile. The first time I went in to your office with my two sister's to discuss details for my mum's funeral, my sister's changed dates and times over and over again. Poor Nancy, I kept apologizing, she was very professional and very obliging. Again nothing was too much trouble for her. She just said 'you have to get it right for your mum'. Nancy is a beautiful lady inside and out and very passionate about her job. The compassion, the smiles, the friendliness she has for people who don't want to be arranging family funerals is amazing. x

Frequently Asked Questions About Wm. Dodgson & Son Funeral Services

What kind of support can I expect from the staff during the planning of a funeral service?

According to customer reviews, the staff, particularly a team member named Nancy, offers compassionate and professional support throughout the entire planning process. They are known for their ability to manage arrangements with efficiency and provide clear communication, ensuring families are well-informed and comfortable.

How does the environment of Wm. Dodgson & Son Funeral Services differ from other funeral homes?

Customers describe the funeral home environment as calming, welcoming, and not the typical gloomy setting one might expect. It is designed to put families at ease and make the process less intimidating.

What unique touches does Wm. Dodgson & Son offer to personalize a funeral service?

Based on reviews, the funeral home provides a personalized experience through detailed attention to the service arrangements, such as flowers, pin badges, and memory boxes containing sentimental items from the service, which are special touches appreciated by families.

About Wm. Dodgson & Son Funeral Services

Funeral Directors

Wm. Dodgson & Son Funeral Services was founded in Leeds in 1842 and has been run by the Dodgson family for five generations.Our branches in Harehills, Halton, Middleton Park, Moortown and Kippax have experience in serving their communities for over 175 years.Our teams will provide advice at every and arrange an individual and unique funeral to help you celebrate the life of your loved one. Our Harehills funeral home has its own service venue on-site.We also offer an affordable prepaid funeral plan, Choice, so that you can arrange and pay for a funeral in advance.To talk to us about planning a funeral, or our Choice plan, please come and see us, or arrange a home visit. We’re also available 24 hours a day on the phone.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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