Wills & Legal Services Reviews

The overall sentiment in recent customer reviews for Wills & Legal Services is largely positive, with numerous reviewers noting professionalism, helpful home visits, and a clear process from start to finish. Clients often describe friendly staff and smooth transactions, especially around will preparation and power of attorney services. While many emphasize an absence of sales pressure, two reviews cite significant dissatisfaction, raising concerns around communication, transparency, and document handling.

Frequent positive themes include in-home consultations, the clarity of explanations given throughout the process, and the ability to make changes or ask questions with ease. Customers highlight professional behavior, non-aggressive sales approaches, and timely communication. The process is regularly described as straightforward, and several reviews mention making charitable donations in conjunction with will drafting—suggesting a partnership with charities. Staff friendliness, particularly from paralegals and office personnel, is highlighted across locations.

Overall, Wills & Legal Services is regarded as a reputable choice for legal document preparation in the UK, supported by steady praise for their professionalism and effective workflow. While isolated negative reviews suggest room for improvement in some cases, the prevailing customer sentiment in these reviews affirms the company’s solid standing for will and power of attorney services.

Wills & Legal Services is a company that provides legal document preparation, specifically focusing on wills, power of attorney arrangements, and related estate planning services. The company typically operates through in-person consultations, including home visits, to guide clients through the legal documentation process for personal estates and future planning.

The firm’s procedures emphasize step-by-step explanations and timely communication. Clients interact with legal representatives or paralegals for document drafting and revisions, often with options for charitable donations linked to the service. Documents are delivered electronically and by post, and the original copies are retained securely by the company unless otherwise specified.