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Willis Tower Reviews

Rated 4.5 based on 21234 Reviews

233 S Wacker Dr, Chicago, IL 60606, United States

Landmarks

Published on
March 25, 2024
Last updated
March 25, 2024

Reviews Summary

The Willis Tower, renowned for its Skydeck, consistently provides visitors with a remarkable experience that appears to elevate its company reputation significantly. Reviewers express great satisfaction with the helpful staff and efficient services, including the convenience of online ticket purchases, which streamline entry and enhance the overall experience. The views from the Skydeck, especially during sunset, are frequently lauded as breathtaking, and the glass balconies provide a unique and thrilling perspective of Chicago's skyline. Additionally, the tower's cleanliness, informative exhibits, and historical significance contribute positively to visitors' experiences. A minor concern is the price, which some find a bit steep, yet many justify it given the overall value of the experience. While the view may not be unparalleled compared to other skyscrapers in the US, it remains distinct and memorable for most guests.
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What Customers Are Saying About Willis Tower?

Trustguide extracts key phrases from reviews about Willis Tower and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Willis Tower's customers had a positive experience.

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Willis Tower Ratings

5

As of Based on 21234 revies as of Mar 25, 2024

Willis Tower Score

As of Based on 21234 revies as of Mar 25, 2024

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Customer Reviews

As of Mar 25, 2024, 21234 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Willis Tower's publicly available reviews View source

Evelyn R rated Willis Tower 5 stars
a month ago
Always an amazing experience here! Staff is very helpful! Tickets are not pricey, went on a Monday which was nice not crowded at all! A lot to see very beautiful view we got tickets for 5pm got there at 430 then let us in and by the time we got up to the sky deck from all the things to see before you make it up there the sun was setting so the view was 10x better! Clean all around definitely coming back at different times

Frequently Asked Questions About Willis Tower

What is the best time to visit the Willis Tower Skydeck to get the best views?

Many visitors recommend visiting the Skydeck just before sunset to experience both daylight and nighttime views of the city. Additionally, checking the live camera feed for weather conditions, particularly fog, is advised for ensuring optimal visibility.

Can tickets for the Willis Tower Skydeck be purchased online?

Yes, tickets can be purchased online, which is recommended by several reviewers as it saves time and may even allow for a more flexible entry time in case you arrive earlier or later than your scheduled slot.

Is the Skydeck experience suitable for those who have a fear of heights?

While the Willis Tower's Skydeck is high up, many visitors with a fear of heights have reported still enjoying their visit. The enclosed observation areas and the option to stay back from the glass balconies can provide a sense of security for apprehensive guests.

About Willis Tower

Landmarks
Iconic, 110-story skyscraper featuring expansive views of Chicago from its 103rd-story Skydeck.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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