Willie A. Watkins Funeral Home, Inc. Reviews

When my father departed this earth I chose Willie Watkins because they were like family. I knew my father was in the best possible hands. I requested Farris because she is very professional, caring, and kind. My first initial visit was exactly what I expected. After that everything fell apart and I knew that this was not Farris work. 1. After I signed the contract, we walked over to visit a possible site for the repast. When I walked in their newly built event center, I knew it was the perfect place. I told them I wanted it for the repast. Wednesday, after I dropped my dad’s clothes off, I found out that they never booked me for the center. So I started panicking. Thank God a witness was present who knew I had asked for the event center. After a lengthy conversation, I was promised everything would be taken care of and I was told I would not have to pay for the center. Well guess what I had to pay for the center. 2. When they came to pick the family up for the services the car was not presentable. Trash was everywhere like a party had been thrown the day before. No one checked the car. 3. On the way to my dad’s services, I received a phone call from the air force that my dad was at the cemetery. I told the gentlemen on the phone that my dad was not at the cemetery because we were on the way to his services. They were about to place someone else in my dad’s tomb. It was a nightmare. When I finally reached my dad’s funeral they had a pastor who was not authorized by me to be a part of my dad’s services. I was over it! To top it off Farris was on vacation and I knew her hand was not in this. She would have never allowed this fiasco to happen. In the end, my dad services was beautiful despite all the obstacles and Willie Watkins pulled it together. Never stop making your appearances Mr. Watkins. It made all the difference. Farris you are a gem and we love you! My suggestion to Farris, have a team who can function when you are not present. The beautiful, awesome, and amazing person you had over us that day, we loved her. She took very good care of us! Yes, I would still entrust my loved one to Willie Watkins because they are like family!