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Whitney & Murphy Funeral Home Reviews

Rated 4.9 based on 250 Reviews

4800 E Indian School Rd, Phoenix, AZ 85018, United States

Funeral Directors | Phoenix, AZ

Published on
February 29, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Whitney & Murphy Funeral Home appears to be very positive based on current customer feedback. Customers frequently highlight the staff's compassionate and professional demeanor during their troubling times. Themes of empathy, thoroughness, and exceptional follow-up service are consistently noted across reviews. The funeral home's ability to handle various aspects of funeral arrangements, including coordination with cemeteries and transportation for military honors, is especially praised. Personnel mentioned by name, such as Michael, Shawn Murphy, and others, have been commended for their kind and calm presence as well as for their dedication to fulfilling specific requests and ensuring clear communication. The funeral home's environment, described as clean and welcoming, also contributes to the customer experience. These elements combined suggest that Whitney & Murphy Funeral Home is well-regarded for providing supportive and thoughtful services during some of the most difficult times in their clients' lives.

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What Customers Are Saying About Whitney & Murphy Funeral Home?

Trustguide uses AI to extract key phrases from reviews about Whitney & Murphy Funeral Home and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Whitney & Murphy Funeral Home's customers had a positive experience.

Positive
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Whitney & Murphy Funeral Home Ratings

5

As of Based on 250 revies as of Feb 29, 2024

Whitney & Murphy Funeral Home Score

As of Based on 250 revies as of Feb 29, 2024

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Customer Reviews

As of Mar 13, 2024, 250 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Whitney & Murphy Funeral Home's publicly available reviews View source

d d rated Whitney & Murphy Funeral Home 5 stars
2 weeks ago
When you need to use Whitney & Murphy's services, it's never a happy time. But of course they are necessary and Whitney & Murphy could not have been more helpful, gracious and kind! Michael was our director and he was so kind and laid back - no hard-sell. He and the rest of the staff made sure that our service for my husband was exactly how we wanted it to be. He also perfectly coordinated our burial at Paradise Gardens.They also check in on you after the service throughout the ensuing months. This review is way overdue but thank you to Whitney & Murphy and I highly recommend them.
Heidi Brill rated Whitney & Murphy Funeral Home 5 stars
4 months ago
Shawn Murphy along with the other employees were extremely professional. Shawn, in particular showed genuine concerns pertaining to specific details and requests that I made. He went above and beyond making sure that I understood everything that was covered and what to expect. His demeanor was never anything less than exemplary. I strongly suggest using Whitney and Murphy Funeral Home when the sad but inevitable death of a loved one occurs. Thanks again!
Mary Ledesma rated Whitney & Murphy Funeral Home 5 stars
4 months ago
Whitney & Murphy Funeral Home went beyond and above to help my family in this difficult time of losing my grandson, who was stillborn at 27 weeks. Mike helped us, and he was available at any time to answer all of our questions. And if he wasn't available, Mike made sure we had someone who could help us. Mike was kind, patient, considerate, and helpful in referring us to a beautiful cemetery, Paradise Memorial Garden, that’s affordable and well-kept so that we didn't have to search in a time of difficulty. Mike made sure that my family was in the loop on any new information that we needed to know. And the funeral home is clean and welcoming! Overall, I highly recommend Whitney & Murphy Funeral Home.

Frequently Asked Questions About Whitney & Murphy Funeral Home

What has been the general experience of customers with Whitney & Murphy Funeral Home?

Customers generally report a very positive experience with Whitney & Murphy Funeral Home, citing compassionate and professional service, attentive and caring staff, and a smooth process during difficult times. The funeral home is noted for its exemplary follow-up and attention to detail.

How does Whitney & Murphy Funeral Home handle special requests or arrangements?

The staff at Whitney & Murphy Funeral Home is praised for accommodating special requests with the utmost care and professionalism. Reviews indicate they go above and beyond in coordinating with cemeteries, arranging military honors, and providing support and detail in the planning process.

Can Whitney & Murphy Funeral Home assist with pre-planned funeral services?

Yes, Whitney & Murphy Funeral Home can assist with pre-planned funeral services. They are experienced in fine-tuning pre-existing plans and ensuring that all details are handled with kindness and compassion, allowing families to focus on celebrating their loved ones.

About Whitney & Murphy Funeral Home

Funeral Directors

Since 1903, Whitney & Murphy Funeral Home has served families in the community with high-quality funeral services. The team is proud to be among the original funeral homes in Phoenix and holds a long-lasting reputation as a trusted provider in the area. Over the years, the business has been built with strong values and honesty for loved ones and their families. As a family-owned and operated provider, the team promises the highest quality of compassionate care for people from all walks of life. For more information about pre-planning and immediate funeral services, call to schedule a consultation. The funeral home is located nearby at 4800 E Indian School Rd Phoenix, AZ 85018. Call any time if you need assistance with funeral services.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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