The aggregation of customer reviews for Western Nissan Edinburgh reveals an overall affirmative reputation of the company, characterized by exceptional customer service and a professional, accommodating staff. The individual mentioned recurrently for his outstanding service is Lewis Paton, who is praised for going above and beyond in the delivery of customer care, including driving a car to a customer's location in Aberdeen. Positive remarks also extend to other staff members, such as Will MacConnachie and Jordan, both hailed for their professionalism, knowledge, and non-pushy sales approach. Key elements that stand out include a willingness to understand and respect customer needs, excellent communication throughout the purchasing process, and post-sale follow-up that contributes to a high customer satisfaction rate.
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