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Vista Health Diagnostic Centre London Waterloo Reviews

Rated 3.9 based on 363 Reviews

Theaters in London

Capital Tower, 91 Waterloo Rd, London SE1 8RT

Published on
July 31, 2025
Last updated
July 31, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Vista Health Diagnostic Centre London Waterloo's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Vista Health Diagnostic Centre London Waterloo?

staff were friendly and helpful

Highly recommend them

Staff very efficient and seen on time

staff are very courteous, friendly and professional

as smooth as I could have hoped for!

very streamlined and staff were very professional

Everything went smoothly

Very friendly staff

would totally recommend 👌

Trustguide extracts key phrases from reviews about Vista Health Diagnostic Centre London Waterloo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 31, 2025, 363 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Vista Health Diagnostic Centre London Waterloo's publicly available reviews View source

Clare rated Vista Health Diagnostic Centre London Waterloo 5 stars
a month ago
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So far five star. I got a same day appointment yesterday. The staff were friendly and helpful. The place was clean and tidy.....can't fault it at this point. Just waiting for the MRI report of my sprained knee.
ros riddell rated Vista Health Diagnostic Centre London Waterloo 5 stars
4 months ago
Really very pleased. I was able to book an MRI for the day after I rang to ask for one. The centre was close to transport links and easy to get to. All the people at Vista were professional welcoming and friendly. Though I arrived quite was seen to almost straight away. The follow up report only took three days. Highly recommend them
dorothy strickland rated Vista Health Diagnostic Centre London Waterloo 5 stars
4 months ago
So glad to have been recommended Vista Health to get an MRI scan. Booking couldn’t be simpler and I got an appointment 2 days later. Staff very efficient and seen on time. Results came back within 3 days as promised. Highly recommend Vista 👍

Reviews Summary

The overall sentiment for Vista Health’s medical diagnostic imaging service in London leans distinctly positive, with most reviewers highlighting timely appointments, professional staff, and efficient service. Recurring observations include same-day or next-day bookings, minimal waiting times, and reports delivered promptly—often within two to three days. However, a minority of customers describe significant communication failures, missed appointments, and difficulties resolving issues when problems arose.

Common feedback includes streamlined booking systems, cleanliness of the facility, and professional interactions with staff. Many customers specifically mention the friendliness and helpfulness of team members and note the clear, accessible nature of scan reports. When issues do arise, negative comments point to unreliable communication and perceived poor follow-through on problem resolution, with a few reviews citing repeated cancellations or refund delays.

Overall, Vista Health is regarded as a reliable provider of prompt MRI scans in the London area, delivering efficient and courteous service in most cases. While negative experiences do occur, particularly regarding appointment cancellations and follow-up, the company's reputation is strengthened by consistent positive feedback regarding staff professionalism and report turnaround times.
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Frequently Asked Questions About Vista Health Diagnostic Centre London Waterloo

How quickly can I get an MRI appointment at Vista Health in London?

Many patients report securing a same-day or next-day MRI appointment after booking via phone or online, with fast turnaround being a common highlight in their experiences.

How long does it take to receive MRI results from Vista Health?

Customers frequently mention receiving their MRI scan reports and images within two to three days following their appointment. Results are typically delivered online or through other convenient channels.

What is the process for booking and attending an MRI scan?

Booking is noted as straightforward, with options for self-referral. Patients are seen at the diagnostic centre by professional staff, and reports are provided promptly after scanning. Individuals are advised to check communication from the centre for any requirements.

About Vista Health Diagnostic Centre London Waterloo

Theaters
Vista Health is a medical diagnostic imaging centre specializing in MRI scans. The company offers accessible appointments for individual patients, often within days of booking, and serves clients in London. Services are delivered in-person at their center, focusing on the assessment and reporting of a range of medical imaging needs.

The operational process involves a streamlined booking system, rapid appointment scheduling, and timely delivery of results, typically within two to three days. Staff perform imaging procedures and facilitate follow-up communication. Reports and scan images are provided digitally or in print, allowing patients to access their results quickly and share them with healthcare professionals as needed.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.