Victoria and Albert Museum Reviews
Rated 4.7 based on 54144 Reviews
Museums in London
Cromwell Rd, London SW7 2RL
Published on
January 12, 2024
Last updated
July 10, 2025
The customer reviews for the Victoria and Albert Museum (V&A) generally present a positive image, highlighting its reputation as a prestigious and enriching cultural institution. Visitors praise the extensive and diverse collections, noting the enjoyment they derived from exploring the exhibits. The staff are commended for being helpful and friendly, contributing to a positive experience. The museum’s architecture and layout have been called 'majestic', 'beautiful', and 'opulent', which enhances its appeal. Accessibility has been mentioned favorably, with the museum being in close proximity to the South Kensington station and offering disable access. On the downside, the layout can be confusing to navigate, potentially hindering the visitor experience. The on-site cafes are appreciated for their atmosphere, but prices are deemed high, which could detract from the overall experience for some visitors.
Yes, entry to the V&A Museum is free to the public, although some special exhibitions may carry an additional charge.
Yes, the V&A offers disable access, ensuring that the museum is inclusive and accessible to all visitors.
The museum houses cafes where visitors can purchase food and drinks. However, be aware that the prices at these establishments are considered by some to be on the expensive side.
Blockbuster exhibitions and permanent decorative arts collection, with design shop and ornate cafe.
