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Usa Star Nails Reviews

Rated 4.5 based on 1448 Reviews

33 Balham Hill, London SW12 9DX

Nail Salons

Published on
January 31, 2024
Last updated
March 13, 2024

Reviews Summary

The overall reputation of USA Star Nails suggests a concerning trend of negative customer experiences, predominantly characterized by dissatisfaction with service and quality. Several customers express significant disappointment, citing a lack of attention to detail, poor application, and subpar product quality. The reported experiences point towards rushed services, with customers recounting instances of being cut by staff, discomfort during the treatments, and a sense of being overcharged or misled about pricing. Despite appointment bookings, customers mention excessive wait times, further detracting from the salon's image. Nevertheless, amidst the criticism, there are sporadic accounts of positive experiences highlighting lovely staff behavior and satisfaction with the nail art, indicating some inconsistency in service quality.

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What Customers Are Saying About Usa Star Nails?

Trustguide extracts key phrases from reviews about Usa Star Nails and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Usa Star Nails's customers had a positive experience.

Positive
Neutral
Negative

Usa Star Nails Ratings

1

As of Based on 1448 revies as of Jan 31, 2024

Usa Star Nails Score

As of Based on 1448 revies as of Jan 31, 2024

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Customer Reviews

As of Mar 13, 2024, 1448 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Usa Star Nails's publicly available reviews View source

Gina Lloyd rated Usa Star Nails 1 stars
a month ago
Take a look at this regular manicure - which should be the standard as it’s so basic. This was so terrible I contemplated asking for a full refund, but the staff did not seem to care about feedback. Everything is a miss: the application, quality, and attention to detail. The products are also poor quality. The staff does not care about the finished product or customer satisfaction. This is my 4th or 5th time giving this salon a shot and I’ve officially given up. Save your money and go to Brazilian Soul. Check their reviews - they’re the most outstanding salon in this area.

Frequently Asked Questions About Usa Star Nails

Are the nail technicians at USA Star Nails experienced and attentive?

There are mixed reviews regarding the experience and attentiveness of the nail technicians at USA Star Nails. Some customers have praised specific staff members for their skill and service, while many others report instances of rushed services, lack of attention to detail, and even physical discomfort during treatments.

Can I expect my appointment at USA Star Nails to be on time?

Several reviews indicate that despite having booked appointments, customers have experienced waiting times of 20-30 minutes before being serviced, which suggests that on-time appointments are not consistently upheld.

Is the pricing at USA Star Nails transparent and consistent with advertised rates?

Customers have expressed concerns about pricing at USA Star Nails, stating that they were overcharged or that the prices they paid did not match those advertised online. Transparency in pricing appears to be an area of inconsistency as reported by several clients.

About Usa Star Nails

Nail Salons
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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