Usa Star Nails Reviews
Rated 4.5 based on 1448 Reviews
Nail Salons in London
33 Balham Hill, London SW12 9DX
Published on
January 31, 2024
Last updated
July 10, 2025
The overall reputation of USA Star Nails suggests a concerning trend of negative customer experiences, predominantly characterized by dissatisfaction with service and quality. Several customers express significant disappointment, citing a lack of attention to detail, poor application, and subpar product quality. The reported experiences point towards rushed services, with customers recounting instances of being cut by staff, discomfort during the treatments, and a sense of being overcharged or misled about pricing. Despite appointment bookings, customers mention excessive wait times, further detracting from the salon's image. Nevertheless, amidst the criticism, there are sporadic accounts of positive experiences highlighting lovely staff behavior and satisfaction with the nail art, indicating some inconsistency in service quality.
There are mixed reviews regarding the experience and attentiveness of the nail technicians at USA Star Nails. Some customers have praised specific staff members for their skill and service, while many others report instances of rushed services, lack of attention to detail, and even physical discomfort during treatments.
Several reviews indicate that despite having booked appointments, customers have experienced waiting times of 20-30 minutes before being serviced, which suggests that on-time appointments are not consistently upheld.
Customers have expressed concerns about pricing at USA Star Nails, stating that they were overcharged or that the prices they paid did not match those advertised online. Transparency in pricing appears to be an area of inconsistency as reported by several clients.
