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Universal Studios Hollywood Reviews

Rated 4.6 based on 150856 Reviews

100 Universal City Plaza, Universal City, CA 91608, United States

Parks | Los Angeles, CA

Published on
March 6, 2024
Last updated
March 13, 2024

Reviews Summary

Universal Studios Hollywood is seen in recent reviews as a well-regarded destination offering a mix of themed attractions and experiences that immerse visitors in the world of Hollywood and gaming. A recurring positive sentiment across reviews is the cleanliness, organization, and easy navigation of the park, enhanced by friendly and helpful staff. Guests appreciate the interactive elements, such as Super Nintendo World and the park app, which provide real-time maps, wait times, and streamlined food ordering. Positive experiences are also reported during weekdays due to shorter wait times, while the park's app seems to enhance guest satisfaction by facilitating ride enjoyment and time management. While some visitors express a preference for physical rides over virtual experiences, attractions like Harry Potter World receive praise for their physical roller coasters and theming, demonstrating a balance between traditional and newer technological amusements. The adjacent CityWalk also contributes to guests' overall experience, with its array of dining and shopping options.

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What Customers Are Saying About Universal Studios Hollywood?

Trustguide uses AI to extract key phrases from reviews about Universal Studios Hollywood and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Universal Studios Hollywood's customers had a positive experience.

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Universal Studios Hollywood Ratings

5

As of Based on 150856 revies as of Mar 06, 2024

Universal Studios Hollywood Score

As of Based on 150856 revies as of Mar 06, 2024

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Customer Reviews

As of Mar 13, 2024, 150856 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Universal Studios Hollywood's publicly available reviews View source

John Hannan rated Universal Studios Hollywood 5 stars
a month ago
There's action packed attractions around every corner. This is a great getaway from reality. You can immerse yourself in the magic of Hollywood. The park is clean and easy to navigate. The staff here was friendly and helpful. The newest attraction is Super Nintendo World. This is very popular. One can buy an electronic wristband for $40 to further interact with gaming activities here. Not only do you feel like you are stepping right into Mario World, but also stepping back in time. Download the app for more control over your visit. Plenty of info such as real-time maps, attraction wait times, and mobile food ordering. I found the food ordering on the app to be time-saving and easy to use. I visited the park with another adult. We arrived at open and stayed till close. We were able to enjoy all the attractions we wanted with the help of the app. There's also plenty of meet and greet opportunities of movie characters.
Louis R rated Universal Studios Hollywood 5 stars
5 days ago
Really fun place to go. Would advise going on a week day if possible, barely any wait times. Only thing this place could do with, is more actual physical rides, as the majority of it is virtual experiences/rides. Still very fun though and worth the day out
paola baez rated Universal Studios Hollywood 5 stars
5 days ago
I would not come back, no real rides it’s all virtual stuff. For the price we paid for tickets the rides could be better. The park is clean and well organized, Mario world is impressive but there is only one ride there. The road cafe was booked by the time we got there so we did not get to experience it. Harry Potter world has the best rides in my opinion, there is an actual roller coaster which was a breather of fresh air. We purchased the express tickets, I am sure they are worth it on a busy day but when we went it was very slow at the park. We got to do every ride which was fun. City walk right outside the park was fun, it has many restaurants and stores. I think I enjoyed this the most. The kids really wanted to get the giant donuts at the Simpson section, they each got one and ate it over the course of a week. I did not try them but they both said they were good. The price for the donuts is more than reasonable. We had lunch at Panda Express, it was good but don’t get the beef with broccoli, literally it’s all broccoli.

Frequently Asked Questions About Universal Studios Hollywood

Is it better to visit Universal Studios Hollywood on a weekend or a weekday?

Visitors generally report shorter wait times and a more enjoyable experience during weekdays. Therefore, if possible, planning your visit on a weekday may enhance your overall experience.

Are physical rides available at Universal Studios Hollywood, or are they mostly virtual experiences?

The park offers a mix of physical rides and virtual experiences, with some visitors expressing a preference for more physical rides. However, there are still traditional attractions available, such as roller coasters in Harry Potter World.

Are there extra costs I should be aware of when visiting Universal Studios Hollywood?

While admission includes access to most attractions, there are additional costs you may encounter, such as parking fees, interactive props like power bands and magic wands, and potentially higher-priced food and drink options within the park.

About Universal Studios Hollywood

Parks

Sprawling amusement park with a cinema theme, featuring rides, restaurants, shops & shows.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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