Common feedback includes significant delays between the promised and actual delivery dates, multiple instances of receiving damaged or dirty products, and inadequate or unresponsive customer support. Recurring concerns also center around the refund process, with several customers stating it took weeks, required repeated follow-up, or never arrived. Even when replacements are provided, they sometimes arrive damaged. Some reviews mention the company’s participation in baby shows, adding a layer of expectation regarding communication and fulfillment.
Overall, Tutti Bambini is viewed very critically by reviewers across the UK nursery and furniture market. The pattern of unresolved issues, unreliable delivery times, and unresponsive support undermines trust. While isolated references to product quality exist, the recurring operational problems dominate perceptions, indicating a reputation in need of improvement.