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Tiffany & Co. Reviews

Rated 4.2 based on 666 Reviews

Jewellers in London

25 Old Bond St, London W1S 4QB

Published on
January 8, 2024
Last updated
September 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Tiffany & Co.'s customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Tiffany & Co.?

very welcoming and cooperative with everything

Amazing customer service.

excellent experience at Tiffany & Co.

delightful and inviting

incredible service from Tiago

experience was exceptional from start to finish

outstanding 👏.

100% customer service and satisfaction

wonderful Angela at Tiffany’s

wonderful shopping experience

Trustguide extracts key phrases from reviews about Tiffany & Co. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 14, 2025, 666 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Tiffany & Co.'s publicly available reviews View source

John Lorenz Panerio rated Tiffany & Co. 5 stars
3 weeks ago
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We did a small gender reveal here. Thank you so much Mr. Kay for your assistance. He was very welcoming and cooperative with everything. You made the experience more memorable. Really appreciate your service.
S rated Tiffany & Co. 5 stars
a month ago
Amazing customer service. Our visit in June was to purchase a bracelet for my daughters birthday. The service was excellent from the moment that the doorman/Security opened the door for us. We were greeted with a smile which is very rare these days. We didn't feel rushed at all. Our sales professional (C. Sharma) was such a lovely pleasant helpful young lady and nothing was too much trouble. If only all shops could be like this. A very happy customer 😀
Mouhanad A rated Tiffany & Co. 5 stars
a month ago
I had an excellent experience at Tiffany & Co. on Bond Street, thanks to Gameela. She was incredibly polite, attentive, and professional throughout my visit. Her knowledge and customer care made the whole experience truly enjoyable. Outstanding service!

Reviews Summary

The overall sentiment in recent reviews for Tiffany & Co. Bond Street is overwhelmingly positive, as customers repeatedly highlight outstanding service and memorable in-store experiences. Reviewers often mention individual staff members by name, praising their professionalism, friendliness, and attentiveness throughout the buying process. A recurring observation is that staff go out of their way to make each visit special, which contributes to lasting positive memories for events such as birthdays, anniversaries, and even proposals.

Common patterns in the feedback include exceptional customer service, a welcoming atmosphere, and knowledgeable guidance when selecting jewellery. Customers in London repeatedly value the attention to detail and the way staff communicate and offer suggestions without being pushy. A specific emphasis is placed on the quality of the store's aftercare services and the elegant, inviting ambiance, adding to the overall enjoyable shopping experience.

In summary, Tiffany & Co. Bond Street is regarded as exemplary in luxury retail and jewellery sales across London, consistently earning trust and appreciation from customers. The team's ability to create memorable experiences and resolve concerns with compassion and expertise reinforces the store's strong local reputation. There is no notable criticism present in these reviews.
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Frequently Asked Questions About Tiffany & Co.

Does Tiffany & Co. staff provide personalized service during jewelry selection?

Yes, reviews consistently mention that staff at Tiffany & Co. Bond Street invest time to understand customer needs, offer knowledgeable advice, and guide visitors through the selection process in a patient and attentive manner.

Is aftercare or repair service available for purchased items?

Yes, Tiffany & Co. provides aftercare services including repairs, adjustments, and replacement for sentimental items. Staff explain the process clearly, ensure all steps are understood, and arrange everything needed during in-store visits.

Can special occasions be celebrated or arranged in-store?

Yes, customers mention using the store for milestone events like proposals, birthdays, and gender reveals. Staff are accommodating and create a memorable in-store experience, helping to arrange or support such celebrations.

About Tiffany & Co.

Jewellers
Tiffany & Co. is a luxury jewellery retailer specializing in high-quality pieces such as rings, bracelets, and unique gifts. The company operates primarily through in-person boutique locations, providing a wide selection of fine jewellery and accessories to customers seeking premium, timeless items for special occasions.

The company operates with a personalized sales process, where professional staff guide customers through selection, purchase, and aftercare services. Service includes detailed product explanations, attentive recommendations, and on-site adjustments or repairs. Stores are noted for their elegant ambiance and structured workflow, accommodating walk-ins and pre-booked visits.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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