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The Pump House Reviews

Rated 4.1 based on 3899 Reviews

Pubs in Liverpool

Albert Dock, Liverpool L3 4AN

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Published on

March 14, 2024

Last updated

July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of The Pump House's customers had a positive experience.

Positive

80%

Neutral

Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About The Pump House?

Trustguide extracts key phrases from reviews about The Pump House and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 3899 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of The Pump House's publicly available reviews View source

Matthew Harwood rated The Pump House 5 stars

2 months ago

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A nice pub with a lively atmosphere. There are quite a few seating options but it can get very busy during peak times. There is a good range of drinks to choose from including some Beatles themed beer.

Timo Krüger rated The Pump House 5 stars

2 weeks ago

Still one of the best beer houses in Liverpool and the atmosphere down by the docks is doing the rest to enjoy the time there. I hvnt eaten there, so I can't say anything about it

Gayathri Niharika rated The Pump House 5 stars

2 weeks ago

Visited this place while I was on a day trip to Liverpool. As per my friends suggestion, beer and nachos are a must try. So I tried nachos and was totally satisfied! It's a must try. Their service time is minimum 30 mins which I did not know and asked one of the staff regarding my order. That's when they mentioned it still got 4 min left. But got my order after 15 minutes. Well apart from the service delay, everything was good in a nice cozy place right next to the river.

Reviews Summary

Pump House has established its reputation as an enjoyable pub, especially noted for its vibrant atmosphere and a broad selection of drinks. Reviews consistently reflect a positive customer experience relating to the pub's location, particularly its proximity to Liverpool's docks, and the general ambiance. Nonetheless, the Pump House's food quality and service speed have come under scrutiny. While some customers were satisfied with their meals and the drinks offered, others reported issues with the food being either overcooked or not fresh, and service being slower than expected. There appears to be a dichotomy in reviews where the location and drinks are highly praised, but the food quality is often cited as a point of contention.

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Frequently Asked Questions About The Pump House

What are the Pump House's peak times, and is it usually busy?

The Pump House can get very busy during peak times due to its popularity and the lively atmosphere. It is advisable to expect a bustling environment, particularly during these periods.

Does the Pump House accommodate dietary restrictions or requests in their menu?

The reviews do not provide detailed information on dietary accommodations. It is recommended to contact the pub directly to inquire about specific dietary needs and menu options.

What is the average wait time for food service at the Pump House?

Customers have reported a minimum service time of around 30 minutes; however, experience indicates that there may be delays. It is advisable to account for potential wait times when planning your visit.

About The Pump House

Pubs

Albert Dock, Liverpool L3 4AN

Traditional, waterside pub-restaurant, serving an eclectic menu, in a converted Victorian pumphouse.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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