The Philadelphia Flower Market Reviews
Rated 4.5 based on 243 Reviews
Florists in Philadelphia
Underground, 1500 John F Kennedy Blvd, Philadelphia, PA 19102, United States
Published on
February 26, 2024
Last updated
July 10, 2025
The Philadelphia Flower Market appears to hold a commendable position in the realm of floral services, bolstered by numerous positive customer experiences. Reviewers frequently laud the vibrancy and quality of the floral arrangements, often citing timely deliveries and precise adherence to the requested specifications. The bouquets are described as full, vibrant, and fresh, with the added noteworthy detail of matching website imagery. The company's pricing strategy is positively received, contributing to the company's overall reputation as an affordable option. Customer service interactions, in particular, seem to be generally responsive and attentive, with the staff's willingness to facilitate order changes and provide advice. Despite mostly favorable feedback, the company has faced criticism for reliability issues, including delivery lapses on important occasions and perceived apathy from staff. This has, in some cases, eroded customer trust and satisfaction.
Yes, The Philadelphia Flower Market offers custom bouquets where customers can request specific flowers and elements, as evidenced by customer reviews noting successful inclusion of all requested items in their arrangements.
While The Philadelphia Flower Market aims to provide on-time deliveries, there have been instances where customers experienced delays, particularly during high volume periods. It is advisable to order in advance and confirm the delivery schedule.
In cases where the selected flowers are unavailable, staff from The Philadelphia Flower Market reportedly contact customers to explain the situation and recommend suitable substitutions, ensuring that deliveries are not compromised.
Longtime florist offering fresh-cut flowers, special occasion arrangements & house plants.
