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The Philadelphia Flower Market Reviews

Rated 4.5 based on 243 Reviews

Underground, 1500 John F Kennedy Blvd, Philadelphia, PA 19102, United States

Florists | Philadelphia, PA

Published on
February 26, 2024
Last updated
March 13, 2024

Reviews Summary

The Philadelphia Flower Market appears to hold a commendable position in the realm of floral services, bolstered by numerous positive customer experiences. Reviewers frequently laud the vibrancy and quality of the floral arrangements, often citing timely deliveries and precise adherence to the requested specifications. The bouquets are described as full, vibrant, and fresh, with the added noteworthy detail of matching website imagery. The company's pricing strategy is positively received, contributing to the company's overall reputation as an affordable option. Customer service interactions, in particular, seem to be generally responsive and attentive, with the staff's willingness to facilitate order changes and provide advice. Despite mostly favorable feedback, the company has faced criticism for reliability issues, including delivery lapses on important occasions and perceived apathy from staff. This has, in some cases, eroded customer trust and satisfaction.

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What Customers Are Saying About The Philadelphia Flower Market?

Trustguide uses AI to extract key phrases from reviews about The Philadelphia Flower Market and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Philadelphia Flower Market's customers had a positive experience.

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The Philadelphia Flower Market Ratings

5

As of Based on 243 revies as of Feb 26, 2024

The Philadelphia Flower Market Score

As of Based on 243 revies as of Feb 26, 2024

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Customer Reviews

As of Mar 13, 2024, 243 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of The Philadelphia Flower Market's publicly available reviews View source

Angela McCloskey rated The Philadelphia Flower Market 5 stars
a week ago
Beautiful! My mom works in the city and I wanted a local company that could deliver to her, after a few hours of researching into different florists, I chose the flower market for their incredible pricing and pretty bouquets. Well, I made a great choice! My mom received her flowers exactly when/as she was supposed to, she adores them, the blooms are vibrant, alive, full and I love the care that was put into the bouquet overall. Thank you guys so much for making my mom’s Valentines Day great! I will definitely be using you again for future flower needs!!
brendamiller photography rated The Philadelphia Flower Market 5 stars
2 months ago
One dozen roses with baby’s breath and fern were delivered in cellophane wrap with a huggable brown fuzzy bear attached! Front desk called for pick up and had the delivery stored in a cool dry environment. The roses looked as fresh as if just cut. I was able to make two full bouquets and both are opening without any noticeable brown on the petals. Beautiful 💐 #LetsGuide Philadelphia Flower Market JFK Underground #florists delivers
mary p rated The Philadelphia Flower Market 5 stars
2 months ago
The ladies at Phila. Flower Market kept me informed of my delivery and were VERY helpful in allowing me to make a change in my order. It was delivered promptly and looked JUST LIKE the picture on website. The recipient was very blessed to receive and sent me photos. Thank you for great service and BEAUTIFUL FLOWERS!

Frequently Asked Questions About The Philadelphia Flower Market

Can I request a custom bouquet with specific flowers and elements?

Yes, The Philadelphia Flower Market offers custom bouquets where customers can request specific flowers and elements, as evidenced by customer reviews noting successful inclusion of all requested items in their arrangements.

Does the company guarantee on-time delivery for special occasions?

While The Philadelphia Flower Market aims to provide on-time deliveries, there have been instances where customers experienced delays, particularly during high volume periods. It is advisable to order in advance and confirm the delivery schedule.

What if the ordered flowers are not available on the delivery day?

In cases where the selected flowers are unavailable, staff from The Philadelphia Flower Market reportedly contact customers to explain the situation and recommend suitable substitutions, ensuring that deliveries are not compromised.

About The Philadelphia Flower Market

Florists

Longtime florist offering fresh-cut flowers, special occasion arrangements & house plants.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.