
The O2 Reviews
Rated 4.5 based on 67673 Reviews
Events & Venues in London
Peninsula Square, London SE10 0DX
Published on
January 12, 2024
Last updated
July 10, 2025
The O2, as depicted by recent customer testimonials, reflects a strong and positive company reputation, bolstered by the multifaceted nature of the venue which encompasses shopping, dining, and entertainment options. Feedback indicates that The O2 provides an 'amazing experience' with its futuristic architecture, variety of shops, bars, and restaurants, and well-organized events. The venue is noted for its accessibility through public transport and the spaciousness and comfort of the seating within the arena. Staff professionalism and helpfulness are consistent themes, enhancing the overall customer experience. However, customer experience is somewhat diminished by the limited healthier food options and high pricing of food and drinks. Moreover, the seating arrangements, particularly in the higher sections, may not accommodate individuals with a fear of heights. These aspects, while not overshadowing the positive sentiments, indicate areas where The O2 could consider improvements to elevate the experience for a broader audience.
The O2 offers a variety of food and drink options, including a food hall with burgers, fries, pizza, and beer. However, customers have noted a lack of healthier food options, and the prices may be higher than average.
No, you are not allowed to bring your own food and drinks through security into the arena; however, they are available for purchase at various outlets inside The O2.
While The O2 offers comfortable seating, guests with a fear of heights may find the higher seat sections challenging due to the steep incline. It may be advisable to choose lower level seating when booking tickets for an event.
Arena hosting concerts from the world's top stars & elite sporting events for up to 20,000 fans.