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The Junkluggers Of New York City
The Junkluggers Of New York City

The Junkluggers Of New York City Reviews Summary

Rated 4.9 Star based on 1559 Reviews

TrustScore®
A+
A
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Overall Rating
4.9
/5
1559
reviews
Excellent
Good
Average
Fair
Poor
Published on
January 10, 2024
Last updated
March 13, 2024

What do customers think about The Junkluggers Of New York City?

The Junkluggers of New York City have cultivated a commendable reputation based on recent customer reviews. An extensive analysis reveals a consistent pattern of positive experiences associated with their removal services. Clients highlight the professionalism, friendliness, and efficiency of the staff across multiple interactions, from the support team managing bookings to the personnel handling the physical pick-ups. The company has demonstrated punctuality and reliability, with customers noting the ease and speed of both the quote process and the actual service delivery. Flexibility is another key factor contributing to customer satisfaction, particularly when it comes to appointment scheduling and task execution. Moreover, the team's careful handling of items and the commitment to donate when possible add a socially responsible dimension to their service, which is appreciated by their clientele. These trends suggest that The Junkluggers of New York City have effectively positioned themselves as a trustworthy and customer-centric service provider in the clutter-removal industry.

Positive Feedback

The positive customer feedback for The Junkluggers of New York City encompasses several key aspects of the service. Customers have repeatedly praised the company's staff for their professional demeanor, with crew members described as careful, efficient, and friendly. The logistics and operations, including punctual arrivals, smooth and rapid execution of junk removal tasks, and flexibility in handling bulky or complex items, have led to commendable customer experiences. Furthermore, customers frequently cite the ease of the estimate process and the simplicity and accommodating nature of scheduling services, which contribute to an overall positive sentiment about the company. The prompt and polite nature of the service teams is often underlined, emboldening the notion that The Junkluggers balance speed and care effectively. Additionally, the environmental and charitable angle of donating furniture is mentioned as a value-added component, enhancing the company's reputation.

Concerns and Threads

The customer reviews provided do not contain explicit negative feedback or direct criticisms of The Junkluggers of New York City's services. Based on the information given, customers are largely satisfied with their experience, and any areas of improvement are not directly addressed in the comments. The absence of discernible negative customer experiences in the sample provided limits the scope of critique; however, it should be noted that these reviews reflect a particular set of customers' experiences and may not represent the entirety of feedback the company has received.

Frequently asked questions about The Junkluggers Of New York City

What items can The Junkluggers of New York City remove from my property?

The Junkluggers of New York City can remove a wide range of unwanted items, including but not limited to house and garage cleanouts, appliance removal and disposal, junk removal, electronic waste, construction debris, and furniture. Their services extend to office and studio spaces as well.

Are The Junkluggers of New York City able to accommodate appointment rescheduling?

Yes, The Junkluggers of New York City are noted to be flexible and accommodating when it comes to rescheduling appointments. Customer reviews often mention the ease of scheduling and the company's willingness to adapt to their customers' needs.

Does The Junkluggers of New York City donate the removed items?

Yes, The Junkluggers of New York City make an effort to donate items when possible, a service aspect that is positively mentioned in customer reviews. This gives customers the added benefit of knowing their removed items could benefit someone else, in line with the company's socially responsible approach.

What are customers saying about The Junkluggers Of New York City

The Junkluggers Of New York City
Sarah-Jane Morris
5-Star
2 weeks ago
Extremely professional, friendly, kind and effective. Such nice guys! Absolutely recommend! Support leading up to the pickup was extremely quick, friendly and patient with my multiple rescheduled appointments :)
The Junkluggers Of New York City
Jeremy Wallace-Segall
5-Star
a week ago
The guys who came by were super nice, super careful, and got things done more quickly than we expected. The estimate process was also really easy and really quick, and everyone was flexible about timing. We'll be happy to use them again in the future and I'm confident in recommending their services.
The Junkluggers Of New York City
Kelly Stich
5-Star
a month ago
Marcus & Khalid were great! Everything went smoothly and they broke down the super large sleeper sofa very quickly and were finished and driving away within like 90 min or so
Read all reviews

About The Junkluggers Of New York City

Rubbish Removal

The Junkluggers of New York City is dedicated to providing homeowners in Manhattan, Brooklyn, and The Bronx with junk removal services that don't also hurt the environment. From junk, furniture, and appliance removal to home cleanouts and commercial junk removal, we can remove any unwanted items you might have in your home.

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