The English Sofa Company Reviews

The overall sentiment in recent customer reviews for The Chesterfield Company is strongly positive, highlighting customer satisfaction with its home furniture offerings, particularly its leather and fabric sample service. Reviewers consistently note the swift delivery of samples and high product quality, with some mentioning helpful catalogues and informative brochures. Occasional mentions of showroom visits and prompt, polite staff — including specific delivery team members — reinforce the company’s courteous and efficient delivery process. A minor concern is raised regarding the ability to assess furniture supportiveness prior to purchase, but this is not a recurring issue.

Common feedback includes praise for the range of available samples, the usefulness of accompanying catalogues, and the speed of service. Customers appreciate being able to make informed choices before committing to a purchase, and several note the convenience of online ordering. On-site interactions are positive, with staff recognised for professionalism and care during delivery and installation. The focus remains on product quality, process transparency, and reliability from initial inquiry to delivery.

Overall, The Chesterfield Company builds a strong reputation for providing high-quality home furniture and an effective sample-driven purchase experience, particularly valued by customers in regions like London. The consistent pattern of prompt service, clear information, and positive showroom and delivery experiences supports its image as a reliable option for discerning buyers of sofas and chairs.

The Chesterfield Company specialises in the design, manufacture, and sale of home furniture such as sofas and chairs. The company offers customers the ability to request fabric or leather samples before making a purchase and provides detailed catalogues to support the shopping process, with products offered via online and showroom-based channels.

The business operates by shipping requested samples directly to customers, allowing them to evaluate material quality and style. Customers can order online or visit a physical showroom, where staff guide the selection and buying process. Professional delivery and installation are provided, with packaging removed as part of the service.