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The Dental House Reviews

Rated 4.8 based on 1563 Reviews

6-12 Derby Ln, Old Swan, Liverpool L13 3DL

Dentists | Liverpool

Published on
March 15, 2024
Last updated
March 15, 2024

Reviews Summary

The reviews for The Dental House suggest a generally positive customer experience, underpinned by the competency of its dental professionals and the warm, friendly atmosphere of the establishment. Dr. Darren, Dr. Grant Isherwood, and Dr. Rick, among others, receive commendations for their compassionate and detail-oriented approaches, especially noted by patients with dental anxiety, orthodontic needs, and autism-friendly requirements. The testimonials reflect a recurring theme of exceptional patient care, thorough communication, and personalized treatment plans. While the majority of feedback is favorable, highlighting a high standard of service, there is an isolated incident that describes a negative experience with post-treatment complications and perceived inadequate response.
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What Customers Are Saying About The Dental House?

Trustguide uses AI to extract key phrases from reviews about The Dental House and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Dental House's customers had a positive experience.

Positive
Neutral
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The Dental House Ratings

5

As of Based on 1563 revies as of Mar 15, 2024

The Dental House Score

As of Based on 1563 revies as of Mar 15, 2024

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Customer Reviews

As of Mar 15, 2024, 1563 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of The Dental House's publicly available reviews View source

Danielle Gibson rated The Dental House 5 stars
a month ago
Had the best experience at the dental house! Dr Darren took the time to chat to me before my examination after learning I have a lot of dental anxiety and he explained everything (including on risk) in a lot of detail but in a calming, friendly manner and environment. I couldn’t recommend him enough. He proceeded to do my treatment with precision and I’m really happy with the results. The rest of the team were also lovely and friendly. Genuinely think I’m looking forward to my next check up which is something I’ve never experienced before? 10/10
Kelly Marie rated The Dental House 5 stars
2 months ago
I was referred to Dr Grant Isherwood at The Dental House early 2023 for orthodontic treatment . My teeth were crooked and caused me many issues, including eating and were impacting quite severely on my confidence. From start to finish, it was a fantastic experience. As soon as you walk in, the atmosphere is warm, friendly and professional. Dr Grant is an expert orthodontist and is absolutely brilliant. He and nurse Mel are super friendly and really put you at ease. Throughout each stage of the process everything that was happening was fully explained . I really appreciate how he took the time at each appointment to answer any questions I had and give reassurance. I was anxious at times, and they were so kind and understanding. I couldn't be happier with my end result. Not only have all my issues been completely resolved, but the result has totally exceeded my expectations. I hadn't imagined my teeth could ever look this good ! I can't thank them enough. Best decision I ever made .
Wendy Gardner rated The Dental House 5 stars
2 months ago
I was reassured that the possibilities to restore my smile, and with it my confidence were practicable and affordable. The dentist, Jack, took me through the options and explained in detail how this could be achieved. New appointments arranged, I left feeling so much happier than when I arrived. Thank you

Frequently Asked Questions About The Dental House

What measures does The Dental House take to accommodate patients with special needs, like autism?

The Dental House is noted for its efforts to cater to patients with special needs, including autism. Our dentists, such as Dr. Rick, take the time to fully understand the individual's requirements and make appropriate adjustments during appointments to ensure a comfortable and successful visit.

Can I expect to receive a detailed explanation of dental procedures and treatments?

Yes, many customers report that our dentists at The Dental House provide thorough explanations of dental procedures, risks, and treatment plans, which helps in establishing trust and ensuring you are fully informed about your care.

If I encounter issues after a dental procedure at The Dental House, how will they be addressed?

Our aim is to provide the highest quality of care. If you encounter any issues post-treatment, please contact us immediately. We take such concerns seriously and strive to address them promptly, although there may be instances requiring further financial commitment for remediation, which we aim to communicate transparently.

About The Dental House

Dentists
The Dental House is the place for cosmetic and family dentistry in Liverpool. We are proud to provide all aspects of dentistry and facial aesthetics to the highest standards all under one roof. We want you to feel at home here at The Dental House and we don’t want you to have to travel around to get the treatments you need. Whether it be braces, composite bonding, teeth whitening or a routine check-up; we provide it all in our stylish, modern and comfortable dental practice. Our staff are caring, friendly and passionate about their work and always aim to make your visit as pleasant and stress-free as possible. Get in touch to find out how we can help you.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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