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Tooth Club - Ipswich Reviews

Rated 4 based on 363 Reviews

50 Buttermarket, Ipswich IP1 1BT

Dentists Ipswich

Published on
August 10, 2025
Last updated
August 10, 2025

Reviews Summary

The overall sentiment for Tooth Club Ipswich, a cosmetic dental practice, is predominantly positive, with most reviewers praising the welcoming environment, professionalism, and individualized care provided by the staff. Dentists such as Dr. Marina Moles, Dr. Salman, and Dr. Irum Asad receive repeated personal accolades for their clear communication, empathy, and dedication to patient comfort. However, a few reviews highlight dissatisfaction with post-treatment care, communication challenges, and unresolved refund requests, which reflect areas of concern for potential patients.

Key themes in the feedback include the approachability and expertise of both clinical and reception staff, particularly in pediatric care and orthodontics. Parents note the ability to put children at ease, thorough explanations, and prompt referrals. Negative experiences center on difficulties with aftercare, lack of follow-up on complaints, and financial disputes, which have impacted confidence for some customers.

Overall, Tooth Club Ipswich has established a strong local reputation in Ipswich for professional dental care, especially in cosmetic and pediatric treatments. While most experiences are positive, particularly with named dentists and support staff, isolated incidents around communication and refunds indicate opportunities for improvements. The majority of reviewer feedback signals trust and satisfaction within the community.
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What Customers Are Saying About Tooth Club - Ipswich?

very pleased with the overall experience

fantastic experience at Tooth Club Ipswich

the experience so far has been great

really supportive throughout

super professional, explained everything clearly

Highly recommend him for dental treatment!

he was absolutely amazing

wonderful experience with Dr. Salman

my kids left feeling confident

the experience was truly exceptional

Trustguide extracts key phrases from reviews about Tooth Club - Ipswich and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Tooth Club - Ipswich's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Tooth Club - Ipswich Ratings

1

As of Based on 363 revies as of Aug 10, 2025

Tooth Club - Ipswich Score

60%

As of Based on 363 revies as of Aug 10, 2025

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Customer Reviews

As of Aug 10, 2025, 363 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Tooth Club - Ipswich's publicly available reviews View source

Luis Moles rated Tooth Club - Ipswich 5 stars
a month ago
I am a patient at Tooth Club Ipswich and I am very pleased with the overall experience at the practice. All the staff are always welcoming and professional. I would especially like to mention my dentist Dr. Marina Moles, I’ve had several treatments with her and I am really happy with the results. She takes the time to explain everything clearly and always makes sure I feel comfortable throughout the process. I genuinely feel well looked after at this clinic and would definitely recommend it.
Laura MLL rated Tooth Club - Ipswich 5 stars
a month ago
I had a fantastic experience at Tooth Club Ipswich. From the moment I walked in, I felt welcomed and well looked after. The entire team was friendly and professional, but I especially want to highlight Dr. Marina Moles. She’s not only incredibly skilled but also warm, patient, and reassuring. She explained every step clearly and made me feel completely comfortable throughout the treatment. Honestly, she’s the best dentist I’ve ever had. I can’t recommend her – and Tooth Club – enough!
Leanna Bacon rated Tooth Club - Ipswich 1 stars
a month ago
When I first went to tooth club hygiene visits/check ups all good so I joined the monthly plan, I saw a new dentist said I needed filling, my cap had dropped so needed replacement so I decided to add whitening also, now the tooth that had had composite bonding no pain or problems before, since having it done sensitivity pain, headaches in that side, when I went to pick up whitening I mentioned this didn’t even bother to check the tooth, this morning I have paid another dentist practice to check my teeth and that tooth needs redoing, the cap hasn’t dropped and suggested not having it done due to fact I might end up loosing that tooth and would need over £2000 back up if that happened and needed to have my bite corrected prior to that, I appreciated his honesty, but considering I have now whitened the teeth ready to change the cap I am now deeply disappointed! I didn’t get 10% of either of them treatments considering I am on the monthly plan so have wasted nearly £600 plus then £80 for a second opinion this morning and left with tooth ache that I have never suffered with before not one to leave reviews normally but wouldn’t want anyone else to be put in this position ! The dentist I spoke to this morning said to ask to be redone or refund I don’t want to step into that clinic again !

Frequently Asked Questions About Tooth Club - Ipswich

Are Tooth Club Ipswich staff skilled in working with children?

Yes, several reviews mention that dentists at Tooth Club Ipswich, particularly Dr. Salman and Dr. Irum Asad, are adept at handling pediatric patients, offering clear explanations and a gentle approach that puts children at ease during visits.

How does Tooth Club Ipswich handle communication about treatments and follow-ups?

Most reviewers find the team communicative and detailed in explaining procedures during their visits. However, a few customers highlight issues with post-treatment communication and difficulty reaching the clinic for follow-ups or complaint resolutions.

What should I expect regarding refunds or disputed payments?

A small number of reviewers report delays or challenges when seeking refunds or resolving financial discrepancies, indicating response times can vary, especially if branch managers are unavailable. It is advisable to clarify terms in advance and follow up persistently if needed.

About Tooth Club - Ipswich

Dentists
Tooth Club Ipswich is a dental practice specializing in cosmetic, orthodontic, and pediatric dental treatments. The clinic offers a range of services including general check-ups, hygiene visits, fillings, whitening, aligner treatments, and specialized care for children and families. Services are delivered in-person at their Ipswich location by a team of dentists and clinical staff.

The company operates by appointment, with patients booking visits for assessments and ongoing treatment plans. Their team includes dentists, orthodontists, and reception staff who handle patient intake and queries. The workflow generally involves consultation, explanation of procedures, treatment delivery, and follow-up, with an emphasis on clinician-led advice and individualized care.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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