San Francisco, CA
The Chieftain Irish Pub & Restaurant
The Chieftain Irish Pub & Restaurant

The Chieftain Irish Pub & Restaurant Reviews Summary

Rated 4.4 Star based on 1397 Reviews

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Overall Rating
Published on
February 17, 2024
Last updated
March 13, 2024

What do customers think about The Chieftain Irish Pub & Restaurant?

The general sentiment among patrons of The Chieftain Irish Pub & Restaurant is overwhelmingly positive, with particular praise directed towards the quality and authenticity of the food, the ambiance, and the staff's friendly and efficient service. Customers consistently highlight the pub's offerings such as fish and chips, shepherd's pie, and Irish beef stew, describing them as 'very good comfort food,' 'delicious,' and 'hearty.' The prompt service even during busy periods and special events enhances customer satisfaction. The ambiance, often described as an authentic Irish pub feel, contributes to the overall customer experience, reinforcing the establishment's reputation as a noteworthy spot in San Francisco. However, isolated criticisms do emerge regarding food seasoning and service errors during particularly high-pressure situations, suggesting room for operational refinement.

Positive Feedback

Customers of The Chieftain Irish Pub & Restaurant frequently express high satisfaction with the entity's cuisine, service, and atmosphere. A recurring theme in positive reviews is the authenticity and comfort provided by their traditional Irish dishes, with favorable mentions of the shepherd's pie, Irish beef stew, and bangers and mash emphasizing the pub's reliable culinary experience. The staff is celebrated for their exceptional service and ability to deliver an enjoyable encounter, even during peak hours. The welcoming and genuine Irish pub atmosphere adds to the allure, encouraging patrons to return. The variety of beverage options and fair pricing also receive accolades.

Concerns and Threads

Despite many positive attributes, The Chieftain Irish Pub & Restaurant does face critiques, predominantly centered around seasoning and service during busy events. Some customers found certain dishes, like the shepherd's pie and Irish stew, to be under seasoned and below expectations. Additionally, coordination issues were noted, involving service mistakes such as incorrect food being served. Such incidents appear isolated but highlight areas where the pub could improve its consistency and manage high-traffic times more effectively to maintain service standards.

Frequently asked questions about The Chieftain Irish Pub & Restaurant

What are the most popular dishes at The Chieftain Irish Pub & Restaurant?

The most frequently mentioned and popular dishes among customers are the fish and chips, shepherd's pie, and Irish beef stew.

Does The Chieftain Irish Pub & Restaurant accommodate diners during busy events?

Yes, customers report that even during busy events and peak times, the pub manages to provide prompt service and seating with minimal wait times.

Are there any vegetarian or non-meat options available at The Chieftain?

While reviews primarily focus on meat dishes, one notable mention of a non-meat dish is the brussel sprouts appetizer, receiving high praise. For further vegetarian options, it is recommended to contact the pub directly.

What are customers saying about The Chieftain Irish Pub & Restaurant

The Chieftain Irish Pub & Restaurant
Kevin Chen
4 months ago
07/2023 Ordered fish and chips and the Irish chicken burger. Very good comfort food on a long evening, hot and filling. The tartar sauce is a good addition and even a great pairing with fries. Service was fast, ambiance was great and calm. Located right at a street intersection so it is hard to miss. 09/2023 Ordered a Shepherd's Pie and an Irish Beef Stew. The Shepherd's Pie was delicious with a creamy consistency from the upper mash potatoes and a savory layer of lamb and vegetables. I did not add the free bread but should have done so. The gravy was a nice topper that added some sweetness to the potatoes. The Irish Beef Stew was a very hearty meal. The stew was the right amount of thick and had plenty of beef chunks along with assorted bite-sized vegetables.
The Chieftain Irish Pub & Restaurant
5 months ago
Authentic Irish pub in the heart of San Fran. The drinks were great and the servers were entertaining. Need fish n chips or corn beef and cabage then this is your spot
The Chieftain Irish Pub & Restaurant
Delfy RL
4 months ago
Had a lovely time at the Chieftain! Great food and lovely atmosphere and staff! Had the burger and fish and chips and they were really awesome! The bartender was the best I’ve ever seen, absolutely amazing smile and fab service and drinks! Will definitely be back there soon! Kudos team! 🤩
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About The Chieftain Irish Pub & Restaurant


Bustling SoMa spot with Irish pub grub & beers on tap plus sports on the satellite TV.