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Thalmann's Service Center Reviews

Rated 4.8 based on 85 Reviews

188 Swan Lake Rd # 1, Liberty, NY 12754, United States

Car Garages Liberty

Published on
June 18, 2025
Last updated
June 18, 2025

Reviews Summary

Overall sentiment for Thalmann’s Service Center is strongly positive, with reviewers consistently noting reliable, honest, and personable service from both mechanics and front-office staff like Jessica and Jess. Customers emphasize prompt attention to urgent vehicle issues, clear explanations, and reasonable pricing. A single detailed review reflects dissatisfaction due to a lack of courtesy, but this is markedly rare compared to the abundance of positive feedback.

Common feedback includes praise for the team’s professionalism, transparency in pricing and repairs, and long-standing trust built with the community. Many reviewers remark on the legacy of Danny and the current staff’s dedication to upholding high standards. Several patrons highlight the shop’s ability to accommodate emergency repairs and return vehicles quickly, often mentioning the friendly and approachable staff by name.

Based on reviewer feedback, Thalmann’s Service Center is regarded as a reliable and respected car garage in its area. Repeat business and vocal loyalty reflect strong community trust and lasting relationships with customers. The business stands out for its combination of expertise, ethical practices, and personable staff.
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What Customers Are Saying About Thalmann's Service Center?

extremely kind, knowledgeable, and thorough

fast work, reasonable price

Professional with a capital P

very knowledgeable about cars

the only one we trust

Nice people great work

incredible grace and kindness

staff is polite and well-mannered

Very rare these days

a true gentleman in this line

Trustguide extracts key phrases from reviews about Thalmann's Service Center and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Thalmann's Service Center's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Thalmann's Service Center Ratings

5

As of Based on 85 revies as of Jun 18, 2025

Thalmann's Service Center Score

90%

As of Based on 85 revies as of Jun 18, 2025

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Customer Reviews

As of Jun 18, 2025, 85 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Thalmann's Service Center's publicly available reviews View source

Jenel Duarte rated Thalmann's Service Center 5 stars
5 months ago
I was very pleased with the service I received from Thalmann’s Service Center. I called the shop while on my way home and my car started making a terrible noise out of nowhere. It was close to closing time but I was told to stop by anyway and they’d check it out. The mechanic came out and looked over my vehicle and immediately knew what the problem was. He walked me around the car and explained everything to me. Jessica was also very kind and accommodating as she made sure the parts I needed could be ordered and at the shop to be fixed the following morning. She could tell I was distressed about the repair and about the safety of my vehicle, and she was very kind and efficient in making sure the things were done correctly and as quick as possible. Both Jessica and the mechanic (I didn’t get his name) were extremely kind, knowledgeable, and thorough. On top of all this, she also made sure the price was as fair as possible. I highly recommend this shop and will definitely be using them for all my vehicles needs going forward.
Charlie Houghtaling rated Thalmann's Service Center 5 stars
a month ago
Best place, fast work, reasonable price, and a courteous smile as drive away! Danny would be proud of what Jimmy and Troy are doing!
Andy Miller rated Thalmann's Service Center 5 stars
a month ago
This place is just the best. A lot of five-star reviews out there are pretty meaningless. Not this one. This place earns its five stars. Professional with a capital P. They are accommodating with a comfy waiting room if you have to wait there. Kind -Jess up front is great! Honest work and pretty quick too. This is my new mechanic. Thank you guys.

Frequently Asked Questions About Thalmann's Service Center

Do I need to make an appointment for repairs at Thalmann’s Service Center?

Appointments are recommended for regular maintenance, but the shop accommodates walk-ins, especially in urgent situations. Customers have reported being able to stop by close to closing time and still receive prompt attention for unexpected issues.

Are the mechanics and staff knowledgeable and honest?

Yes, many customers mention knowledgeable mechanics and honest service. Staff offer clear explanations, suggest only necessary repairs, and ensure pricing transparency, establishing a reputation for ethical practices over many years.

How quickly can repairs or services be completed?

Turnaround times are generally quick. Several reviews indicate that repairs are often completed within a day or just a few days, depending on parts availability and workload. Staff communicate expected timelines clearly.

About Thalmann's Service Center

Car Garages
Thalmann’s Service Center provides automotive repair and maintenance services for a wide range of vehicles. The company operates as a physical car garage, offering diagnostics, repairs, and routine servicing. Their service model is in-person, accommodating both appointments and emergency walk-in clients.

The company employs a team of experienced mechanics and front-office staff. Operations are structured around prompt issue assessment, detailed customer communication about repairs and pricing, and efficient parts sourcing. Their workflow accommodates both regular maintenance and urgent repairs, with an emphasis on transparent processes and consistent, community-based service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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