Trustguide extracts key phrases from reviews about Texas Fence and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Texas Fence's customers had a positive experience.
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Texas Fence Ratings
5
As of Based on 381 revies as of Mar 22, 2024
Texas Fence Score
As of Based on 381 revies as of Mar 22, 2024
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Customer Reviews
As of Mar 22, 2024, 381 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Texas Fence's publicly available reviews View source
Craig rated Texas Fence5 stars
a month ago
These guys are simply the BEST fence builder in H-Town & surrounds! Courteous, professional, & fast response time from the initial phone contact with the front office & sales staff to the actual highly-skilled completion of our beautiful new cedar fence. (See photos as proof.)
Many thanks to the front office personnel and to our sales person, Juan, and project manager, Les - all are professional and upbeat. Also, can't say enough good things about the great work crew, Jose & Edgar. They choregraphed their work almost like ballet dancers during the demolition of the old fence and construction of the new one. The foreman, Jose, patiently responded courteously to all my questions & concerns during the entire process. All the cedar materials were Grade #1 as promised. Texas Fence is my fence contractor from here on.
I feel fortunate to have found these folks, since I now have the best fence in town!
Tyler Hillman rated Texas Fence5 stars
a week ago
We needed to replace our aging backyard fence and I obtained 5 separate estimates. Texas Fence was by far the lowest, and their customer service during the planning phase was amazing. Juan was extremely responsive to requested changes to the estimate. Once we got started, our project manager Les was easily accessible. The crew itself was led by Aurelio and they did fast, high quality work. I cannot recommend Texas Fence enough! Use them.
Fit Club 24 rated Texas Fence5 stars
a week ago
Beyond happy! Texas Fence came out, quoted me, then scheduled the fence! They were fast, precise, friendly and accommodated all me needs! We are truly so happy that we choose Texas Fence for the business outdoor turf area. A big Thank You goes towards Chris Bankston, the project manager for being so quick to schedule the installation & the installer, Sal!!! Last, but certainly not least, Colby! He was incredible. Took care of me from start to finish! I was able to reach out, anytime, and I was 100% taken care of!!
Truly so happy!
Reviews Summary
Reviews of Texas Fence reflect a highly favorable company reputation, suggesting a customer experience that is overwhelmingly positive. Customers praise the company's professionalism, courtesy, and responsiveness, highlighting the involvement of sales and project management staff, such as Juan, Les, Curtis, and Colby, in fostering a communicative and customer-oriented approach. A common theme is the quality and speed of the workmanship, with several reviews noting the efficiency of foremen like Jose and crews who completed fence installations in a matter of days. Moreover, customers attest to the high-grade materials used, particularly the cedar wood, and appreciate the attention to detail, both in the construction and the planning phases, where detailed drawings and quotes are provided. Despite not always being the lowest bid, customers felt assured by the specialized nature of the company and their willingness to accommodate budget constraints by phasing the work.
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Frequently Asked Questions About Texas Fence
How does pricing at Texas Fence compare to other companies?
Based on customer reviews, Texas Fence may not always offer the lowest bid when compared to other quotes but is recognized for its professional service and quality. Customers have expressed satisfaction with the value received for the price paid.
How responsive is Texas Fence to changes and customer requests?
Texas Fence is noted for its responsiveness to customer inquiries and requests. The sales staff and project managers like Juan and Les are commended for their readiness to adjust estimates and cater to the needs of the customer promptly.
What is the quality of materials used by Texas Fence?
The company is reported to use high-grade materials, with multiple reviews specifically citing the use of Grade #1 cedar. Customers have praised the final product's quality and aesthetic appeal.
Texas Fence is the service leader of Houston’s fencing industry. Since 2003, we’ve upheld the standard for excellent service. We use the highest quality materials, employ professional installation crews, and communicate with our customers throughout the entire process. We specialize in Custom Residential Fencing, Commercial Fencing, and Custom Driveway Gate construction, and we work with Wood, Iron & Aluminum, Vinyl, Brick and Stone, Hardiplank, Chain-link, and Simtek materials.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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