ColourFence Head Office Reviews

The overall sentiment in reviews for ColourFence’s fencing contractor services is notably negative, with consistent dissatisfaction expressed by customers. While there are some remarks commending individual staff or the product in isolation, the predominant experience involves poor project completion, significant delays, communication breakdowns, and unresolved issues. Positive mentions do recognize effort from people like Jon and praise the office and sales staff, but these are outweighed by sustained frustration and disappointment over unfinished jobs and lack of updates.

Frequent patterns emerging in the feedback include delays extending for months, a lack of responsiveness from the office, miscommunication about scheduling, and subpar installation quality. Customers repeatedly describe situations where projects remain incomplete far beyond agreed timelines, and attempts to get answers are ignored or met with excuses. Complaints about unskilled workmanship and poor customer service recur throughout, with several reviews explicitly describing situations resulting in property damage or distress.

In summary, ColourFence is seen as unreliable for fencing contractor services, with a reputation for unfinished work, lack of communication, and customer frustration. While a few staff members do receive individual praise, most customers report unresolved delays and poor handling of complaints. In this region, prospective clients may wish to consider alternatives given this pattern of negative feedback.

ColourFence is a fencing contractor specializing in the installation and supply of metal fence systems and gates. The company typically operates via in-person consultations at client properties, where representatives assess, measure, and provide quotations for fencing projects, handling both sales and project execution stages.

Operational processes involve initial site visits, quoting, scheduling of installation, and project management. Installation teams carry out the physical work, while office staff coordinate materials and customer correspondence. The business workflow relies on coordination between field representatives, installers, and office-based support staff to deliver and manage fencing solutions for residential clients.