Ten Ichi's overall company reputation amongst customers presents a mixture of satisfaction and opportunities for improvement. Positively, customers highlight friendly staff, good location, and cleanliness as notable strengths. The restaurant's service is often perceived as efficient and the food receives praise for being hot and flavorful, with particular compliments towards the sushi offerings and specialized dishes created for those with dietary restrictions. However, customer experiences vary considerably; while some find the food to be a good value and worth the price, others regard it as basic and not worth the money, noting an ability to prepare similar food at home for less cost. Concerns such as a perceived lack of vegetarian options and accessibility issues are expressed, suggesting room for enhancement. Aesthetically, the decor's charm and cleanliness are well-received, albeit one review commented on an off-putting odor of frying oil. The restaurant's ambience was noted as pleasant, though one customer suggested the music could be improved to better suit the atmosphere.
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What Customers Are Saying About Ten Ichi?
Trustguide extracts key phrases from reviews about Ten Ichi and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Ten Ichi's customers had a positive experience.
Positive
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Negative
Ten Ichi Ratings
3
As of Based on 582 revies as of Apr 13, 2024
Ten Ichi Score
As of Based on 582 revies as of Apr 13, 2024
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Customer Reviews
As of Apr 13, 2024, 582 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Ten Ichi's publicly available reviews View source
Jay Kay rated Ten Ichi3 stars
3 months ago
It was just OK. Not mega exciting and the food was basic. I ordered chicken rice and a veg bowl. A decent sized bowl that was 80% rice, 10 small strands of chicken, some veg. It's not worth the money and could easily cook at home. The picture makes the food look pleasant. This type of food is simple and can be cooked at home for less than £2. Bought a wok and will experiment.
Vegetarian options: Refer to their menu on the website
Dietary restrictions: Refer to their menu on the website
Parking: NCP is expensive. £2 per hour
P S rated Ten Ichi3 stars
5 months ago
In Chinatown, next to Las Iguanas. Staff were very friendly and quick, when we went in it was lunchtime on a Saturday, not that busy. There is upstairs seating too (not accessible for wheelchair users), which is also where the toilets are. Decor is quite nice, and there is a little fountain inside too. Food came quickly and hot. I would say there's not a lot of vegetarian food options but if you are a sushi lover, there is quite a lot of sushi. I had the prawn tempura ramen, which was a good sized portion. Prices are reasonable, not too expensive.
Vegetarian options: Not many vegetarian options and they weren't very clearly labelled, however staff are very helpful.
Wheelchair accessibility: There is downstairs seating available, and there is a disabled toilet downstairs.
Cam Cam rated Ten Ichi3 stars
5 months ago
The food was nice.
The staff was friendly and helpful.
Lots of options to choose from for individuals or sharing
I loved it there, couldn't rate it higher due to my own comparison with other sushi restaurants.
But it’s worth your time and money 😉😉😉
Frequently Asked Questions About Ten Ichi
Does Ten Ichi offer a variety of vegetarian options?
While Ten Ichi has vegetarian dishes, some customers felt the options were limited and not clearly labeled. Staff are reported to be helpful in assisting with dietary preferences.
Is Ten Ichi wheelchair accessible?
Ten Ichi provides downstairs seating and has a disabled toilet, however, their upstairs seating area is not wheelchair accessible.
Are reservations required for dining at Ten Ichi?
The reviews do not explicitly state the need for reservations at Ten Ichi. Given its popularity and varying levels of busyness, it may be wise to contact the restaurant to inquire about peak times and reservation policies.
Smart and spacious Japanese dining room and sushi bar in a sleek, modern glass-fronted building.
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