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Sunset Nails Reviews

Rated 3.9 based on 102 Reviews

1810 Irving St, San Francisco, CA 94122, United States

Nail Salons | San Francisco, CA

Published on
June 22, 2024
Last updated
June 22, 2024

Reviews Summary

Sunset Nails presents a predominantly positive company reputation with customers enjoying friendly service and high-quality nail art, but there are isolated reports of unsanitary conditions and subpar services. Repeated praise appears for the salon's accommodating and skilled staff, alongside positive remarks on the lasting nature of the manicures and pedicures. Customers generally find value in the salon's offerings, appreciating the talent of the manicurists for both simple and intricate designs. Nevertheless, there is a significant discordance in experiences emphasizing hygiene and precision in service, hinting at potential inconsistencies in salon standards or personnel performance.
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What Customers Are Saying About Sunset Nails?

lovely, friendly and welcoming

friendly, and the work is absolutely the best

incredible nail art

such an amazing job

excellent experience

nice people

Attentive and skilled staff

Terrible experience here

unevenly trimmed and cut

Trustguide uses AI to extract key phrases from reviews about Sunset Nails and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Sunset Nails's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Sunset Nails Ratings

5

As of Based on 102 revies as of Jun 22, 2024

Sunset Nails Score

80%

As of Based on 102 revies as of Jun 22, 2024

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Customer Reviews

As of Jun 22, 2024, 102 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Sunset Nails's publicly available reviews View source

Jonathan Taee rated Sunset Nails 5 stars
3 months ago
What a lovely, friendly and welcoming place. My two young daughters were met with smiles and support for a fun spur of the moment nail shop visit. Thank you for the good time and great nails!
Lshem M rated Sunset Nails 5 stars
5 months ago
Terrible experience here. The shop is small, unsanitary, smells bad, there was already goo on the towel she laid down while she did my nails. The nail clipper she used looked dirty, the buffer had been used and abused. She cut my nails too short, I wanted oval and she cut them so short that 12 hours later my nails still hurt. I am so disappointed to have sat through that hour appointment that if I can save someone a trip to this place, I feel is the only way I can redeem my self for going to this place. I’m new to the area and wanted to try a bunch of places, hence how I ended up here. Their yelp review looked good, but I should have checked here. I was just wanting the whole experience to be over at a certain point. All this and to charge $60 for powder manicure, they arbitrarily came up with the price. When the lady doing my nails asked one of the other techs, she was obviously guesstimating. There is no way an appointment at this place would be worth $60. I regret my visit and if you are thinking of going….DON’T.
Elizabeth Mark rated Sunset Nails 5 stars
5 months ago
Sunset nails is the very best I’ve experienced! They are friendly, and the work is absolutely the best! I never had gel manicures prior and they are artists indeed. The gel manicures and pedicures are long lasting and amazing. I’ve been going to sunset nails for almost a year and I’ve never been disappointed.

Frequently Asked Questions About Sunset Nails

Are the nail technicians at Sunset Nails able to accommodate intricate nail art requests?

Yes, Sunset Nails is reputed for fulfilling a wide range of nail art requests, from simple designs to intricate and detailed artwork, on both gel and acrylic nails.

Does Sunset Nails handle group appointments effectively?

Many customers report that Sunset Nails is particularly adept at handling group appointments, ensuring that matching designs are consistent and that the overall experience is enjoyable for everyone involved.

Are there any concerns regarding hygiene practices at Sunset Nails?

Some customers have expressed concerns about hygiene, mentioning experiences such as unsanitary tools and unclean working conditions. However, these appear to be isolated incidents rather than widespread issues.

About Sunset Nails

Nail Salons
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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