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Sultas Auto Specialists Ltd.
Sultas Auto Specialists Ltd.

Sultas Auto Specialists Ltd. Reviews Summary

Rated 4.9 Star based on 275 Reviews

TrustScore®
A+
A
B
C
D
F
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Trustguide®
Overall Rating
4.9
/5
275
reviews
Excellent
Good
Average
Fair
Poor
Published on
March 3, 2024
Last updated
March 13, 2024

What do customers think about Sultas Auto Specialists Ltd.?

Analysis of the customer reviews for Sultas Auto Specialists indicates a strong and favorable company reputation. Clients consistently praise the expertise, integrity, and customer-focused approach. The staff is commended for their professionalism, friendliness, and transparency. Particular emphasis is placed on their ability to diagnose and resolve complex car issues which other garages had refused to check or had not successfully addressed. The technicians’ willingness to go above and beyond in providing cost-effective solutions, such as advising customers to purchase parts independently to save money, signifies a high level of customer care and honesty. Customers express an unwavering trust in the services provided by Sultas and frequently mention their intent to return for future needs, indicative of high satisfaction and loyalty.

Positive Feedback

Key positive aspects from customer feedback for Sultas Auto Specialists include their impressive expertise in handling complex vehicular issues and delivering timely, effective solutions. The technical team's integrity shines through in their fair pricing and honest service, reinforcing customer trust. Reviews consistently highlight the friendly and professional demeanor of the staff, alongside their effective communication skills. These traits, paired with an evident passion for their work and a predilection for going the extra mile, contribute to an overall exceptional service experience. The provision of detailed, understandable explanations of car issues and repairs contributes to the educational value of their services, further enhancing customer satisfaction.

Concerns and Threads

There are no explicit negative aspects identified within the provided customer feedback for Sultas Auto Specialists. All reviews reflect high levels of satisfaction with the service quality, staff interactions, and overall customer experience. However, it should be noted that the absence of negative reviews in this collection does not conclusively indicate there are no areas for improvement. A broader analysis, incorporating a larger and potentially more diverse set of reviews, might be necessary for a comprehensive assessment of any negative aspects of the company’s services.

Frequently asked questions about Sultas Auto Specialists Ltd.

Is Sultas Auto Specialists capable of handling complex car issues?

Yes, numerous customer reviews indicate that Sultas Auto Specialists is highly adept at diagnosing and repairing complex car issues that other garages may have refused to check or were unsuccessful in resolving.

Do the staff at Sultas provide cost-effective solutions for car repairs?

The reviews reflect that the staff at Sultas Auto Specialists advises customers on cost-effective solutions, including the option to purchase parts independently to save on costs, which suggests a high degree of integrity and customer care.

Can I count on Sultas Auto Specialists for honest and transparent service?

Based on the customer feedback, Sultas is commended for their honesty, trustworthiness, and detailed communication, ensuring that customers are well-informed before any chargeable work is done, indicating a transparent approach to car servicing.

What are customers saying about Sultas Auto Specialists Ltd.

Sultas Auto Specialists Ltd.
Mehrose F
5-Star
2 weeks ago
If I could give more than 5 stars, I would. These guys are absolute life savers. I've had an on-going issue with my car for over a year that a few other garages refused to check. Sultas checked and diagnosed multiple issues within a couple of hours. The level of experience and integrity the guys have is incomparable. They charge a fair price and do an excellent job. Thank you very much!!
Sultas Auto Specialists Ltd.
Kate Ross
5-Star
5 days ago
We have used this garage regularly since discovering it after the floods. The staff are really friendly and knowledgeable. They have always bent over backwards to fit us in. We get detailed information and asked properly before charged work is done. They obviously love their work and take pride in it. We won’t go elsewhere.
Sultas Auto Specialists Ltd.
Andy Biggs
5-Star
a week ago
Sultas was recommended to me and they were absolutely great when I got my springs and shocks replaced. Reliable, honest, friendly, professional and decently priced. You don't feel like you've been done over like you get with the main dealers.
Read all reviews

About Sultas Auto Specialists Ltd.

Car Garages

At Sultas Auto Specialists, we are a manufacturer trained, independent garage in Leeds. Our technicians provide high quality vehicle servicing & repairs at an affordable price. We pride ourselves on our huge focus on customer satisfaction, therefore offering an honest/professional service. Our technicians are manufacturer trained to the highest standard, and so fully capable to carry out any and all repairs. As a team, we combine over 40 years experience in the motor trade, aiming to set new standards within the industry.We're specialists in Honda, Volkswagen, Audi, Skoda and Seat but have the ability and technology to work on any vehicle. For all your car solutions give us a call, get a quote or book online.

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