The overall sentiment in customer reviews about Solidor, a UK-based door manufacturer, is strongly negative. Reviewers regularly cite issues with product durability, specifically bowing, cracking, and security problems only a few years after installation. Multiple accounts describe having to replace doors two or three times, and frustration is compounded by slow or inadequate responsiveness from both Solidor and its distribution partners. Even when warranty claims are eventually resolved, long wait times and repeated failures diminish trust, although there is isolated praise for engineer support and swift replacements after escalation.
The most frequent criticism relates to poor manufacturing quality and durability of Solidor composite doors—several customers describe significant defects such as bowing, misaligned facings, split materials, and corroded fixtures. Attempts to resolve these problems through official channels are often met with blame-shifting or limited cooperation, despite visible issues like failed locks and doors that cannot open. Positive feedback is largely limited to one trade customer who emphasizes the importance of installation by approved fitters and investments in manufacturing practices.
Overall, Solidor holds a poor reputation for reliability in the UK, especially among residential customers who expect higher standards from premium-priced products with warranty coverage. While there is some recognition of improvements in support and ongoing investment on the trade side, the dominant narrative from reviewers is consistent underperformance, recurring defects, and unresolved customer concerns regarding basic product functionality.
The most frequent criticism relates to poor manufacturing quality and durability of Solidor composite doors—several customers describe significant defects such as bowing, misaligned facings, split materials, and corroded fixtures. Attempts to resolve these problems through official channels are often met with blame-shifting or limited cooperation, despite visible issues like failed locks and doors that cannot open. Positive feedback is largely limited to one trade customer who emphasizes the importance of installation by approved fitters and investments in manufacturing practices.
Overall, Solidor holds a poor reputation for reliability in the UK, especially among residential customers who expect higher standards from premium-priced products with warranty coverage. While there is some recognition of improvements in support and ongoing investment on the trade side, the dominant narrative from reviewers is consistent underperformance, recurring defects, and unresolved customer concerns regarding basic product functionality.
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