Snows Motor Group Reviews

The overall sentiment expressed in customer reviews for Snows, a car dealership offering Motability vehicles and general car sales, is overwhelmingly positive. Reviewers consistently note staff members’ professionalism, clarity in communication, and personal touches throughout the buying journey. Named staff such as Martin Hunt, Julia, Dan, Joe Copeland, Darren Copp, and Ashley McDermott receive individual commendation for being helpful, attentive, and thorough. While nearly all feedback is highly favorable, some mention possible delivery delays, which are communicated transparently by staff.

The most frequent themes identified include friendliness, effective communication during the order and collection processes, and detailed guidance around vehicle features and paperwork. Customers highlight smooth transitions, informed updates by phone or email, and clear aftercare. Multiple reviews cite this as a repeat positive experience or referral, and several reviewers appreciate the way staff personalise the experience, such as displaying cars with a bow or leaving ongoing support lines open.

Overall, Snows demonstrates a strong, positive reputation as a car dealership serving locations including Southampton, Newbury, Plymouth, Romsey, and Guildford. The reviews reveal a reputation built on reliable service, trust in individual staff, and the ability to make complex transactions seamless and reassuring for their customers—especially those using the Motability Scheme.

Snows is a car dealership that provides new and used vehicles, with a significant focus on serving Motability Scheme customers. The company operates across several locations, including Southampton, Newbury, Plymouth, Romsey, and Guildford, offering in-person vehicle sales and related services. The company’s operational model involves showroom consultations, vehicle selection, guided administrative processes, and scheduled handovers. Staff members communicate order status and delivery updates by phone or email, and provide personalized support with features and aftercare to ensure the handover process is smooth for customers.