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Smileworks Liverpool Reviews

Rated 4.9 based on 1364 Reviews

Liverpool One, 1a Kenyons Steps, Liverpool L1 3DF

Dentists | Liverpool

Published on
February 9, 2024
Last updated
March 13, 2024

Reviews Summary

Smileworks Liverpool has cultivated a strong reputation for professional dental care and exceptional customer service, as evidenced by consistently positive reviews over the past year. Patients routinely praise the personalized service, professional expertise, and the overall care they receive from the staff. Common themes highlight the clinic's ability to put patients at ease, the high level of communication and explanation provided, and the flexibility in scheduling around patients' commitments. Multiple reviews commend the thoroughness and results of treatments such as TMJ pain management, orthodontic work including braces and Invisalign, hygiene appointments, and composite bonding. The ability of practitioners like Eduardo, Dr. Brian Duffy, and others to deliver personalised care tailored to individual needs, including language accommodation, is repeatedly mentioned as a significant positive. The overall impression is one of a trustworthy and highly skilled dental clinic, with patients not only recommending Smileworks but also expressing loyalty to the practice for future dental needs.

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What Customers Are Saying About Smileworks Liverpool?

Trustguide uses AI to extract key phrases from reviews about Smileworks Liverpool and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Smileworks Liverpool's customers had a positive experience.

Positive
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Smileworks Liverpool Ratings

5

As of Based on 1364 revies as of Feb 09, 2024

Smileworks Liverpool Score

As of Based on 1364 revies as of Feb 09, 2024

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Customer Reviews

As of Mar 13, 2024, 1364 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Smileworks Liverpool's publicly available reviews View source

Clare Murray rated Smileworks Liverpool 5 stars
a month ago
The care smileworks have given me over the last 12 months has been incredible, all the staff are really friendly and helpful, especially working around my shifts to give me appointments. Eduardo is very professional and caring, making me feel at ease. Over the last 12 months he has treated my TMJ pain and been very thorough on assessing and adjusting my braces. It feels great to have them off and have such lovely teeth with no jaw pain! Karen was also really friendly and helpful throughout my final appointment. I will never go elsewhere for dental care now, I am signing up to a membership because I fully trust the staff, for their professionalism and outstanding care.
Peter C rated Smileworks Liverpool 5 stars
4 months ago
I first met Dr Brian Duffy back in November 2022, when I had my consultation for composite bonding. During the consultation, Brian advised me on the best route to take to achieve my end result. With no pressure, I went away and had a think and decided to go with the plan Brian had devised. I am absolutely 100% more than pleased with the end result. From November 2022 to September 2023, I had a replaced filling, 2 hygiene appointments, 14 sets of invisalign, 2 week treatments of whitening and composite bonding. With a futher whitening trestment to achieve my goal. I can't thank Brian enough and the rest of the team, I would highly recommend Brian to anybody. He is fantastic at what he does. He makes you feel at ease with a great sense of humor and goes above and beyond to achieve a great result for the patient. Thank you 👏
theo lewis rated Smileworks Liverpool 5 stars
4 months ago
I went to another dentist in the city centre (probably considered a big competitor to Smileworks) at first because I was sick of NHS dentists so thought I'd rather pay more for service and convenience, but the experience was awful. I then came across Smileworks and was helped by Marnie at first who was amazing. Marnie walked me through all of my options and explained everything really well. She convinced me that Smileworks was definitely worth a go. I had my first appointment with Eduardo who was very thorough and professional, but also really friendly. Him and Marnie helped me get set up with a plan based on what they had found, but also making sure it worked for what I wanted to get out of it and in line with my wedding plans. This was followed up with Emma for a hygiene appointment which made me feel like I had a new set of teeth alone! She also gave great advice on how to change my habits and best look after my teeth moving forward. I then had a few appointments with Brian for some composite fillings. I hate fillings but Brian made it really easy to get through and did a great job. Everyone I've dealt with so far at Smileworks has clearly taken huge pride in their work. Service is really personal and clearly a massive focus here, and all of my appointments have started bang on time. The other dentist made me feel like another potential sale and had me moving from waiting room to waiting room for hours. I'm back at Smileworks soon for some more work and then braces with Eduardo, can't wait to see the end result and I've got no doubts that this team will continue to deliver!

Frequently Asked Questions About Smileworks Liverpool

What dental treatments do customers find most satisfactory at Smileworks Liverpool?

Customers have expressed particular satisfaction with Smileworks Liverpool's orthodontic work, including braces and Invisalign treatments, as well as composite bonding, TMJ pain treatment, and professional hygiene appointments. The clinic is reputed for delivering excellent results in these areas.

How does Smileworks Liverpool accommodate patients' schedules?

Smileworks Liverpool has been noted for its flexibility in scheduling appointments around patients' personal commitments. Staff members, particularly mentioned for their helpfulness, are willing to collaborate with patients to find suitable appointment times.

Is the service at Smileworks Liverpool personalized?

Yes, reviews consistently praise Smileworks Liverpool for providing personalized service. This includes detailed explanations of treatments, responsive communication, and a friendly approach. The clinic has been described as offering professional care tailored to individual needs.

About Smileworks Liverpool

Dentists

Smileworks is different to every dental practice in the UK because it's designed and built for you, the patient. Patients choose us because we have;- Better Dentists- Better Medical Aesthetics- Affordable prices- Longer opening hours- Better results- Happier patientsMake an appointment and come and see what all the fuss is about. :-)

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.