A recurring theme is the staff’s ability to answer all questions thoroughly and make clients feel comfortable, with several reviews mentioning personalized attention and patience, especially with children. Flexible scheduling and affordable payment plans are cited, along with the clinic’s responsiveness in urgent situations like lost brackets. The office's supportive approach is praised, whether for new patients, ongoing treatments, or community outreach.
Overall, Smile Straight Orthodontics is regarded in its community as a reliable, communicative, and patient-focused provider of orthodontic services. Reviewers in the region report consistent quality of care and a positive experience at each stage of treatment, contributing to repeat business and strong word-of-mouth recommendations.