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Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS logo

Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS Reviews

Rated 4.9 based on 155 Reviews

540 Ralston Ave # A, Belmont, CA 94002, United States

Dentists Belmont

Published on
July 24, 2025
Last updated
July 24, 2025

Reviews Summary

The overall sentiment regarding Smile Stories Pediatric Dentistry is highly positive, with most reviewers expressing satisfaction with both the service quality and staff interactions. Reviewers consistently note the kid-friendly environment, punctual appointments, caring staff, and specific praise for Dr. Joyce and her team. However, one review raises concerns about billing transparency, communication, and pressure regarding treatment options, reflecting some room for improvement in those areas.

Common feedback includes the practice’s clean, enjoyable environment for children, and strong communication from staff. Repeat mentions of patience, attention to detail, and the ability to make young patients feel comfortable indicate an emphasis on professionalism and customer care. Several reviews describe smooth and gentle dental procedures, as well as effective accommodations for anxious children. Administrative convenience is also noted, such as easy booking and abundant parking.

Overall, Smile Stories Pediatric Dentistry holds a strong reputation for delivering reliable and compassionate pediatric dental services, especially for families with young children. Despite an isolated negative experience, the majority of families in the region regard Smile Stories as welcoming, trustworthy, and attentive to children’s unique dental care needs.
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What Customers Are Saying About Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS?

everyone that works there is great with kids

super friendly

very comfortable and professional experience

make Dental visits something both our kids look forward to

they are simply wonderful

such a beautiful office

they are so nice and patient with him

kind, gentle and professional

absolutely comfortable

Outstanding work for my first visit!

Trustguide extracts key phrases from reviews about Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS Ratings

5

As of Based on 155 revies as of Jul 24, 2025

Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS Score

90%

As of Based on 155 revies as of Jul 24, 2025

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Customer Reviews

As of Jul 24, 2025, 155 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS's publicly available reviews View source

Jennifer Radley rated Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS 5 stars
a month ago
This is a wonderful dentist for kids. The lobby has toys, it’s decorated in a fun and kid friendly way and everyone that works there is great with kids. We’ve also never had an appointment start late. Most importantly, the quality of care is great. Also parking is plentiful and making appointments is easily done. Very happy with Smile Stories!
Chun-Kai Wang rated Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS 5 stars
a month ago
Today was our three-year-old child's first visit. The front desk lady who helped us check in (sorry, I forgot to ask her name) was super friendly. Then, Ms. Jasmine, the hygienist who cleaned our child’s teeth, and Dr. Joyce, who did the dental exam and fluoride treatment, were both very patient and kind. Overall, it was a very comfortable and professional experience. Highly recommended!
Matt Wong rated Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS 5 stars
a month ago
Easily one of the friendliest and advanced pediatric dental practices! We've been with Dr Joyce for nearly a decade now with our two kiddos. From cavities to routine cleanings, Dr Joyce and her team of dental hygenists make Dental visits something both our kids look forward to every 6 months!

Frequently Asked Questions About Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS

How does Smile Stories Pediatric Dentistry help children feel comfortable during visits?

The clinic provides amenities such as toys, books, and TV in a child-friendly, decorated environment. Staff, including dentists and hygienists, are consistently described as patient, gentle, and skilled at helping young or nervous patients feel at ease during treatment.

Are appointments at Smile Stories Pediatric Dentistry usually on time?

Yes. Multiple reviewers mention that appointments start punctually, minimizing wait times for children and parents. Efficient scheduling and prompt service are commonly highlighted as strengths of the practice.

What billing or insurance issues should parents be aware of?

Some reviews indicate positive insurance acceptance and smooth appointments, but one review notes concerns about billing estimates, additional procedures, and communication. It's advisable to confirm all cost estimates and consent for treatments prior to service.

About Smile Stories Pediatric Dentistry--Office of Joyce Huang Bright DDS

Dentists
Smile Stories Pediatric Dentistry is a dental clinic specializing in dental care for children. The practice offers a range of pediatric dental services, including cleanings, exams, x-rays, fillings, extractions, and fluoride treatments. Services are delivered in person by a licensed pediatric dentist and trained hygienists in a child-focused environment.

The clinic operates with scheduled appointments, often accommodating families and young children with amenities like toys, books, and televisions. Processes include transparent treatment planning, an administrative team for scheduling and insurance verification, and a hygienic, COVID-compliant workspace. The business maintains a structured workflow to handle both routine and urgent visits efficiently.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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