Overall sentiment toward Smile Charlotte’s dental services in Charlotte is overwhelmingly positive based on recent customer reviews. Reviewers consistently note the high level of professionalism and competence of both dentists and staff at the practice, including individual mentions of Dr. Berman, Dr. Rodney, Mary, and Brian. Patients appreciate responsiveness in emergency situations and long-standing trust in care, with some minor mention of preference disagreements regarding annual X-rays, but these are handled respectfully and do not detract from satisfaction.
The reviews highlight several recurring strengths: warm and accommodating staff, thorough and informative care, and a welcoming environment that puts patients at ease. Customers point out excellent communication—such as step-by-step explanations during procedures—efficient service, and flexible accommodation of individual needs, even when out of network. Long-term loyalty is common, with patients maintaining relationships of up to 35 years, often driving significant distances for appointments.
Smile Charlotte’s reputation among Charlotte dental patients is that of a reliable, respected, and skilled practice. Their ability to address both routine and emergency dental concerns, willingness to respect patient choices, and consistently positive patient relationships are strong indicators of trustworthiness and quality. Overall, Smile Charlotte is recognized locally for dependable and patient-centered dental care.
The reviews highlight several recurring strengths: warm and accommodating staff, thorough and informative care, and a welcoming environment that puts patients at ease. Customers point out excellent communication—such as step-by-step explanations during procedures—efficient service, and flexible accommodation of individual needs, even when out of network. Long-term loyalty is common, with patients maintaining relationships of up to 35 years, often driving significant distances for appointments.
Smile Charlotte’s reputation among Charlotte dental patients is that of a reliable, respected, and skilled practice. Their ability to address both routine and emergency dental concerns, willingness to respect patient choices, and consistently positive patient relationships are strong indicators of trustworthiness and quality. Overall, Smile Charlotte is recognized locally for dependable and patient-centered dental care.
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