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Slice Reviews

Rated 4.6 based on 533 Reviews

15 Main St, Holmdel, NJ 07733, United States

Marketing Agencies Holmdel

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Customer feedback for Slice, a payment processing service, is overwhelmingly positive, with the majority of reviewers commenting on the professionalism, responsiveness, and supportive nature of the team. Names such as Lucas, Kevin, Eric, Steve, Brian, Ismail, Isaac, and Judith are mentioned frequently for their attentive service and clear guidance. However, one reviewer describes a negative experience involving funds being held due to risk processes managed by a third party, highlighting a potential pain point for small businesses.

Common themes across the reviews include personalized attention, reliability, transparent fee structures, and effective communication. Many clients express appreciation for Slice's approach to onboarding, tailored consultation on payment systems like credit card machines and POS, and support with equipment setup. Several business owners highlight cost savings, accurate payments, and seamless transactions as strong points. The service model also appears to include local presence and personal touches, such as follow-up support and gift baskets.

Based on reviewer feedback, Slice has built a strong reputation in payment processing for small to medium businesses. Clients from various sectors appreciate the knowledgeable staff and consistent performance, especially around payment accuracy and customer interaction. Overall, Slice is regarded as a reliable and professional payment processor for businesses seeking transparent and efficient solutions.
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What Customers Are Saying About Slice?

Great customer service

everything is running smoothly

Slice has been great to work with

white glove service and beautiful gift basket

great help with my processing needs

saving me money and with ease

very resourceful throughout this experience

onboarding smooth

incredible support

made running our business smoother

Trustguide extracts key phrases from reviews about Slice and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Slice's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Slice Ratings

5

As of Based on 533 revies as of Jul 10, 2025

Slice Score

80%

As of Based on 533 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 533 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Slice's publicly available reviews View source

RHW Retail Vegan Cafe rated Slice 5 stars
2 months ago
I love Slice! My business has been working with Slice and we love it! Great customer service. Great attentiveness. Lucas has been phenomenal to work with! Whenever we need anything all we have to do is reach out to him and he always right on time and efficient! Thanks Lucas & Slice!
EbN Al-YeMen rated Slice 5 stars
3 months ago
I was facing a major issue with the payment processing company I was previously using. They weren’t paying me directly; instead, they were deducting high fees from my account. In just one month, they withdrew over $1,300, in addition to other unexplained charges. I also noticed that the amounts deposited into my bank account didn’t match what was recorded in their system, leaving me confused and unable to understand what was happening. That’s when I met Kevin, who works with Slice. He professionally and clearly explained how their service works. Unlike my previous provider, Slice charges the customer a 3.9% fee per dollar, meaning I don’t have to cover any additional costs. He also introduced me to various credit card machines and POS systems, helping me choose the best option for my business. After canceling my service with the previous company, Kevin provided me with a new machine, and now, after three months of using their system, I can confidently say that everything is running smoothly. The money is deposited into my bank account accurately, without any unexpected deductions or additional fees. I only pay $70 per month, including the applicable tax, for the machine, and I haven’t faced any issues so far. The service has been excellent in every way. Moreover, Kevin is a professional who respects his work, time, and clients. Whenever I need his assistance and call him, he gives me a specific time and always arrives exactly when he says he will. His reliability and professionalism make him a pleasure to work with. I sincerely appreciate Kevin’s dedication and expertise in providing the best solutions for my business. I highly recommend Slice to anyone looking for a reliable and seamless payment processing system.
Matt rated Slice 5 stars
3 months ago
Slice has been great to work with. We love the local presence and white glove service.

Frequently Asked Questions About Slice

How does Slice structure its payment processing fees?

Slice charges the customer a 3.9% fee per dollar, so business owners do not have to pay additional transaction costs. There are no unexpected deductions, and clients can expect predictable, transparent monthly charges based on reviews.

What support does Slice provide for onboarding and payment system setup?

Slice representatives assist with evaluating and selecting payment processing equipment, explain system features, and offer ongoing support. Reviewers mention staff regularly checking in, answering questions, and training owners and staff to use new POS systems.

Can funds be held by third-party risk departments?

One reviewer experienced a situation where funds were held by a third-party risk department for up to 48 hours due to increased sales. This process can impact business cash flow, especially if not anticipated beforehand.

About Slice

Marketing Agencies
Slice is a business-to-business payment processing company offering services such as credit card payment solutions, POS systems, and transaction management. The company assists businesses, particularly small and medium enterprises, in managing electronic payments and provides equipment and support for payment infrastructure. Their core service involves charging customers a set fee per transaction for ease of use and cost predictability.

Slice operates by providing tailored consultations to businesses, setting up POS systems and credit card machines, and offering ongoing client support. Team members handle onboarding, explain service details, and troubleshoot issues directly with business owners. Their service delivery includes in-person support, training, and follow-up to ensure processes run efficiently and funds are deposited correctly.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.