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Sky Nails & Spa Reviews

Rated 4.3 based on 272 Reviews

17419 Preston Rd, Dallas, TX 75252, United States

Nail Salons | Dallas, TX

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

SKY NAILS & SPA has garnered positive sentiment overall among customers, particularly for its nail services and customer service. Patrons praise the quality of work, the salon's professionalism, and its capacity to offer a personalized and attentive service. The staff's expertise, notably individuals like Kevin and Amber, have been commended for consistently delivering high-level nail art and ensuring customers' style preferences are met. The salon's environment is viewed as enjoyable with commendable customer care elements such as offering a drink and engaging in good conversation. However, concerns have been noted regarding service consistency and attention to detail. Instances of rushed services, mishandling of nail soak-offs, and inadequate post-service care, which have resulted in customers' dissatisfaction, point towards occasional operational gaps. These isolated experiences of expedited services and subpar outcomes have impinged upon its reputation, foreshadowing an area that requires improvement to maintain the salon's otherwise strong standing.
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What Customers Are Saying About Sky Nails & Spa?

beautiful full set nails

always feel like a Princess

absolutely amazing

customer service was great

definitely be going back

Great quality work

rushed through the process

disappointing

dip powder that popped off

completely different

not the best

lack of care for the customers

rushed out the chair

Trustguide uses AI to extract key phrases from reviews about Sky Nails & Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Sky Nails & Spa's customers had a positive experience.

Positive
50%
Neutral
0%
Negative
50%

Sky Nails & Spa Ratings

5

As of Based on 272 revies as of Jun 21, 2024

Sky Nails & Spa Score

50%

As of Based on 272 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 272 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Sky Nails & Spa's publicly available reviews View source

Chelci Applewhite rated Sky Nails & Spa 5 stars
2 weeks ago
Hands down, absolutely THE best nail salon in the DFW/DTX area! You want quality, professional, attentive service?…I highly recommend Sky! Every single staff member is on point, you won’t be disappointed! I can’t thank Kevin enough for always being consistent and literally giving me beautiful full set nails, no matter the design or length! The pedicures leaving you walking on cloud 9 too! 10s across the board for Sky Nails & Spa!
Susan Dupar rated Sky Nails & Spa 5 stars
6 months ago
Absolutely amazing and customer service is incredible!! My awesome nail technician Amber is wonderful and able to create unique designs and truly understand what represents my style. She knows I love ❤️ red so there is always a dash somewhere. My holiday nails gets me for the holiday spirit with all my beauty queen appearances 👸🏽. Everyone there has been amazing and every technician makes you feel special. I definitely recommend this place to get you ready for the holiday or any occasion. Thank you Sky Nails Dallas!!
Lady Jade rated Sky Nails & Spa 5 stars
6 months ago
I love this nail salon! Today I wanted to get my nails done for Christmas and I went to Sky Nails & Spa as a walk in! The customer service was great they offered me a drink and good conversation. Then the art and nails were done beautifully, I'll definitely be going back!

Frequently Asked Questions About Sky Nails & Spa

What services are most recommended at SKY NAILS & SPA?

Customers highly recommend the nail artistry services offered by SKY NAILS & SPA, particularly praising individual technicians such as Kevin and Amber for their consistent, high-quality work and customized designs.

How does the salon accommodate walk-in customers?

The salon is known for its good customer service and is often able to accommodate walk-in customers, offering them drinks and engaging conversation while they receive their services.

Can I expect my nail treatment to last, and will I get assistance if there are issues with durability?

While many customers report long-lasting results, there have been instances of durability issues. The salon generally seems willing to address such concerns, although the effectiveness and consistency of these resolutions have come into question by some patrons.

About Sky Nails & Spa

Nail Salons
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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