The overall reputation of Shedd Aquarium is positive based on the collection of reviews provided. Customers are generally impressed by the variety of exhibits and the opportunity to engage with marine life, such as the ability to touch starfish and view animal spotlight shows. The aquatic displays, particularly the shark tanks, dolphin area, and penguin observation section, are highlighted as some of the best features of the aquarium. Guests appreciate the educational value and the care exhibited by the keepers toward the animals. While the aquarium is currently undergoing construction, it seems to have a minimal impact on the visitors' experiences, as many exhibits remain open and enjoyable. It's noted that the facility is larger than some guests initially perceive and that multiple visits or several hours are required to fully explore the offerings. Despite the enthusiasm, some visitors mention logistical drawbacks regarding crowds, wait times, and unclear viewing conditions in some exhibits. Parking challenges also arise as a minor point of contention.
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What Customers Are Saying About Shedd Aquarium?
Trustguide extracts key phrases from reviews about Shedd Aquarium and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 90% of Shedd Aquarium's customers had a positive experience.
Positive
90%
Neutral
Negative
Shedd Aquarium Ratings
5
As of Based on 29407 revies as of Mar 14, 2024
Shedd Aquarium Score
90%
As of Based on 29407 revies as of Mar 14, 2024
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Customer Reviews
As of Jul 10, 2025, 29407 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Shedd Aquarium's publicly available reviews View source
Christina Whalen rated Shedd Aquarium5 stars
2 weeks ago
Went Monday afternoon, and it was mildly busy. We scheduled 2 hours and wished we had allotted 3 to 4 hours for it. The best of the museum cluster in our opinion and easily could make half a day out of it.
We were lucky to catch the animal spotlight show for the dolphins and highly recommend you make the attempt to see the shows. Penguins had a wonderful observation area that makes a good rest spot and the dolphin tanks have a picnic area that makes for a decent lunch area. Shark tanks are the best photo opportunity/has good lighting.
Gina Sutherland rated Shedd Aquarium5 stars
6 days ago
This place is huge! And there's so much to do! Make sure to research and plan out your day to take advantage of everything there is to offer! Many free shows spaced out throughout the day. Very educational.
The only thing that wasn't great was trying to find parking but that'll happen. We ended up in one of the lots for $30 but we were there pretty much all day.
Northern Star rated Shedd Aquarium5 stars
6 days ago
My favorite aquarium in what was once my favorite city. Truly a terrific place. The keepers obviously love their animals. Everything is so beautiful. They take such good care of all their living beings. It’s truly a perfect place. If I could live there I would be happy!
Frequently Asked Questions About Shedd Aquarium
How much time should I allocate for a visit to Shedd Aquarium?
Most visitors find that allotting 3 to 4 hours allows for a comprehensive experience. To fully enjoy the range of exhibits and shows, it’s advisable to dedicate at least half a day.
Are there additional activities or shows included with the admission to Shedd Aquarium?
Yes, the aquarium offers a variety of free shows and interactive activities such as animal spotlight shows and touch exhibits with starfish and stingrays, all included with the cost of admission.
What are the best times to visit Shedd Aquarium to avoid crowds?
To avoid larger crowds, it’s recommended to visit right after opening. Planning your visit to popular areas first can also help ensure a more pleasant and less crowded experience.
State-of-the-art indoor aquarium, famous for its variety of habitats & views of Lake Michigan.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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