The overall company reputation of Shawlands Dental Care appears commendable, as indicated by consistent observations in customer feedback. The staff, including dentists, hygienists, and receptionists, are frequently praised for their professionalism, amiability, and efficiency. Additionally, customers appreciate the transparent treatment plans, advanced scanning technology, rapid check-ins, and effective procedures the practice offers. Despite the positivity, a recurrent theme suggests a lack of clarity regarding pricing and payment processes, which seems to cause minor confusion among some patients. Specifically, customers express a need for more explicit information about the costs associated with treatments and the monthly dental plans. There's also an unfavorable view on the policy requiring upfront payment, which some customers find unconventional and unsettling.
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staff are warm and friendly
very friendly and professional
always there with a smile and happy to help
very thorough, welcoming and understanding
offer a great service
most pleasant people I have encountered
Professional, friendly, and efficient service
very professional, efficient and caring
very friendly and efficient
very welcoming and caring
prices were not explained clearly
