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Shag Carpet Productions, Inc.
Shag Carpet Productions, Inc.

Shag Carpet Productions, Inc. Reviews Summary

Rated 4.9 Star based on 66 Reviews

TrustScore®
A+
A
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C
D
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Overall Rating
4.9
/5
66
reviews
Excellent
Good
Average
Fair
Poor
Published on
March 1, 2024
Last updated
March 13, 2024

What do customers think about Shag Carpet Productions, Inc.?

Shag Carpet Prop Rentals has garnered an overwhelmingly positive reputation through the experiences shared by customers, illustrating a professional and customer-oriented approach to event rentals. The provided reviews consistently praise the company for its professionalism, high-quality products, and exceptional customer service. Notably, customers experience seamless processes, from event planning to execution, underlining the company's competence in delivering a high standard of service. Integrating responsiveness and a strong commitment to client vision, the company ensures that the rental process and event day execution exceed expectations. The frequency of repeat customers and recommendations is a testament to the positive imprint the company leaves on its clientele. Personnel, such as Toni, Amanda, Danielle, and Tommy, are often commended for their roles in providing excellent service, indicative of an empowered and client-focused staff.

Positive Feedback

Positive customer feedback for Shag Carpet Prop Rentals emphasizes the company’s professionalism, quality of inventory, and excellent customer service. Reviewers are notably impressed with the seamless collaboration and organisational skills displayed by Shag Carpet’s team from initial contact to the event day. The staff, praised for being accommodating, responsive, and proactive, are highlighted as a significant asset, underscoring the high level of personal attention given to each client. The reviews also spotlight the punctuality of services rendered, from precise delivery times to timely setup and breakdown. Moreover, customers speak highly of the variety and uniqueness of the inventory offered, which seems to cater efficiently to diverse event needs and assists in realizing their bespoke visions for occasions.

Concerns and Threads

While the provided reviews are predominantly positive, the absence of negative perspectives limits a comprehensive understanding of potential drawbacks in Shag Carpet Prop Rentals’ services. As no direct criticism or negative experiences are documented in the given customer feedback, it is challenging to identify explicit areas of improvement. Future reviews that contain constructive criticism would be beneficial for potential customers to evaluate the company holistically and for the company itself to identify opportunities to refine their services further.

Frequently asked questions about Shag Carpet Productions, Inc.

What kind of events does Shag Carpet Prop Rentals cater to?

Shag Carpet Prop Rentals provides furnishings and decor for a variety of events including weddings, corporate events, private parties, and other special occasions, as evidenced by the diverse experiences shared in customer reviews.

How does Shag Carpet Prop Rentals handle last-minute event bookings?

Customers have reported that Shag Carpet Prop Rentals is quick to respond to quotes for last-minute bookings and the setup team is noted for being timely and professional, suggesting that the company is capable of handling short-notice requests effectively.

Are the delivery and setup services by Shag Carpet Prop Rentals reliable?

Based on customer reviews, the delivery and setup services provided by Shag Carpet Prop Rentals are highly reliable. Staff are praised for being punctual, professional, and attentive to detail, ensuring that everything is in place according to the event plan.

What are customers saying about Shag Carpet Productions, Inc.

Shag Carpet Productions, Inc.
Darcy M Moulin
5-Star
2 months ago
If I could give 10 stars, I would. This company is professional in every possible way and their employees are unmatched. We worked with Toni to rent chandeliers for our wedding. Working with her was as amazing as the experience itself. I’d recommend this company 100 times over. Thanks for making our day perfect!
Shag Carpet Productions, Inc.
Sarah Moore
5-Star
4 weeks ago
This is the second year in a row we worked with Shag Carpets on an event and couldn't be happier! The process leading up to the event was seamless and the onsite team that delivered was friendly and on time. Any opportunity I have to work with them again I will. Their products are high quality, the branding is great, I can't say enough good things about them. If you have an event in Dallas and need to rent decor, furniture, props etc. Shag Carpets is the best!
Shag Carpet Productions, Inc.
Maggie Hernandez
5-Star
4 months ago
On behalf of Perfect Timing Events, we recommend Shag again and again! Their team is always quick to respond and always deliver the best service during the rental process and on event day. Their delivery staff ensures that before they leave, all items delivered are placed in its proper place and aligned to the event diagram and design. Shout out to Amanda for being our go to contact for Shag!
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About Shag Carpet Productions, Inc.

Events & Venues

Shag Carpet offers prop and decor rentals for the event and film industry. In addition to our off-the-shelf items, we can create virtually any prop you need in our custom fabrication shop. The Shag Sign Shop adds another level of artistry and branding possibilities to our items.Shag's customers range from event planners to businesses to individuals planning events. We invite you to visit our 74,000 square foot warehouse located near the Dallas Design District to see our high quality props and production facilities.Our website features prices and photos of our items.

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