Common themes across reviews are the professionalism of certain staff, especially named sales advisors, seamless finance processing, and variety of inventory. Customers value clear explanations, competitive pricing, transparency regarding fees, and feeling supported through the sales journey. Conversely, recurring issues include poor post-sale communication, ignored inquiries, and long delays in service resolution. Several customers felt their concerns were neglected after purchase, damaging trust.
In summary, Saxton 4x4 has developed a positive reputation among buyers who experience direct, engaged service, particularly in the showroom phase. Their large inventory and knowledgeable team are strengths. Yet, significant concerns related to communication and aftercare impact perceptions, especially for customers in the UK seeking reliable ongoing support. Overall, Saxton 4x4 is seen as reliable by many, but there are real risks around post-sales responsiveness.